Xerox VersaLink C9000 User Manual

Probable Causes Solutions
The printer is connected to a power strip
shared with other high-power devices.
Plug the printer directly into the outlet or into a power strip that is
not shared with other devices.
The Auto Power Off feature is enabled
to save power.
Increase the Auto Power Off timer setting or disable the Auto
Power Off feature. For more information, refer to the System
Administrator Guide at www.xerox.com/support/VLC8000docs or
www.xerox.com/support/VLC9000docs.
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Probable Causes Solutions
The printer is in Power Saver mode. On the control panel, press the Power/Wake button.
The printer has an error. If the Status LED is blinking amber, follow the instructions on the
control panel to clear the error. If the error persists, contact your
Xerox representative.
The printer is out of paper. Load paper into the tray.
The incorrect paper is loaded for the
print job.
Load the correct paper in the appropriate tray. At the printer
control panel, specify the correct paper size, type and color.
The paper settings for the print job do
not match any paper loaded in the
paper trays at the printer.
• Load the correct paper type into the selected paper tray.
• From the print driver, select an available paper type for the
print job.
A toner cartridge is empty. Replace the empty toner cartridge.
The waste cartridge is full. Replace the waste cartridge.
No control panel indicators are lighted. Power off the printer, confirm that the power cord is plugged in
correctly to the printer and the outlet, then power on the printer.
If the error persists, contact your Xerox representative.
The printer is busy.
• If the Status LED is flashing blue, a previous print job could be
the problem.
1 In the print driver, use the Printer Properties to delete all
print jobs in the print queue.
2 At the control panel, touch Jobs, then delete all pending
print jobs.
• Load the paper in the tray.
• If the Status LED does not flash once after you send a print
job, check the connection between the printer and the
computer. Power off the printer, then power on the printer.
Xerox
®
VersaLink
®
C8000/C9000 Color Printer
User Guide
177
Troubleshooting

Xerox VersaLink C9000 Specifications

General

Brand	Xerox
Model	VersaLink C9000
Category	Printer
Language	English