Xerox VersaLink C9000 User Manual

Probable Causes Solutions
The printer cable is disconnected. If the Status LED does not flash once after you send a print job,
check the connection between the printer and the computer.
There is a network-connectivity issue. If the printer is connected to a network:
1 Verify that the Ethernet cable is connected to the printer.
2 On the printer Ethernet connector, verify that the green LED is
On. If the green LED is not lighted, reseat both ends of the
Ethernet cable.
3 Examine the TCP/IP address in the Communication section of
the Configuration Report. For more information, refer to
Printing the Configuration Report.
4 If the TCP/IP address is 0.0.0.0, the printer needs more time to
acquire an IP address from the DHCP server. Wait 2 minutes,
then print the Configuration Report again.
5 If the TCP/IP address is unchanged, or begins with 169,
contact your network administrator.
There is a wireless network setup or
connectivity issue.
Verify that the Wireless Network Adapter is installed and properly
configured. For more information, refer to Connecting to a
Wireless Network.
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Probable Causes Solutions
The printer is set to a slower printing
mode. For example, the printer is set to
print on Heavyweight paper or
Envelopes.
It takes more time to print on certain types of special paper.
Ensure that the paper type is set properly in the print driver and at
the printer control panel. For details, refer to Print Speed.
The printer is in Power Saver mode. It takes time for printing to start when the printer is coming out of
Power Saver mode.
The way the printer was installed on the
network can be an issue.
Determine if a print spooler or a computer sharing the printer is
buffering all print jobs and then spooling them to the printer.
Spooling can slow print speeds. To test the speed of the printer,
print some information pages such as the Demonstration Print. For
details, refer to Printing Information Pages. If the page prints at
the rated speed of the printer, there can be a network or printer
installation issue. For more help, contact the system administrator.
The job is complex. Wait. No action needed.
The print-quality mode in the print
driver is set to Enhanced or Photo.
Change the print-quality mode in the print driver to Standard.
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Xerox
®
VersaLink
®
C8000/C9000 Color Printer
User Guide
Troubleshooting

Xerox VersaLink C9000 Specifications

General

Brand	Xerox
Model	VersaLink C9000
Category	Printer
Language	English