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VersaLink C9000
Xerox VersaLink C9000 User Manual
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224
X
erox
®
V
ersaLink
®
C8000/C9000
C
olor
P
rinter
User
Guide
T
roubleshooting
223
225
Table of Contents
Default Chapter
3
Table of Contents
3
Safety
9
1 Safety
10
Notices and Safety
10
Electrical Safety
11
Power Cord
11
Emergency Power off
12
Operational Safety
13
Ozone Release
13
Printer Location
13
Printer Supplies
14
Maintenance Safety
15
Printer Symbols
16
Environmental, Health, and Safety Contact Information
18
2 Getting Started
19
Parts of the Printer
20
Front View
20
Internal Parts
20
Product View
20
Paper Tray Options
21
Rear View
21
Business Ready Finisher with Booklet Maker
22
Finishing Options
22
Control Panel
23
Control Panel
24
Power Options
25
Entering and Exiting Sleep Mode and Low-Power Mode
25
Power Saver
25
To Power on the Printer
26
To Power off the Printer
27
Accessing the Printer
28
Convenience Authentication
28
Logging in at the Control Panel
28
Introduction to Apps
29
Information Pages
30
Configuration Report
30
Configuration Report
31
The Embedded Web Server
32
Viewing the IP Printer Address on the Control Panel
32
Obtaining the Printer IP Address from the Configuration Report
32
Finding the IP Address of Your Printer
32
Downloading the Configuration Report from the Embedded Web Server
33
Installation and Setup
34
Selecting a Location for the Printer
34
Removing and Replacing the Rear Access Cover
34
Connecting the Printer
36
Connecting to a Computer Using a USB Cable
36
Selecting a Connection Method
36
Connecting to a Wired Network
37
Connecting to a Wireless Network
38
Installing the Wireless Network Adapter
38
Removing the Wireless Network Adapter
39
Connecting to a Network with a Wi-Fi Protected Setup
42
Connecting to a WPS Wireless Network Using the PIN Method
42
Resetting Wireless Settings
42
Connecting to a Wireless Network Manually
43
Connecting to a Wi-Fi Direct
44
Initial Printer Setup
44
Configuring Airprint
45
Configuring Google Cloud Print
45
Installing the Print Drivers for a Windows Network Printer
47
Installing the Software
47
Operating System Requirements
47
Installing the Print Driver by Specifying the IP Address for Window 10
48
Installing the Print Drivers for a Windows USB Printer
48
Installing a WSD Printer Using the Add Device Wizard
49
Installing the Drivers and Utilities for Macintosh os X
49
Installing the Print Driver by Specifying the IP Address for Windows 10
49
Installing the Printer as a Web Service on Devices
49
Adding the Printer by Specifying the IP Address
50
Adding the Printer for Macintosh os X
50
Adding the Printer Using Bonjour
50
More Information
52
3 Customize and Personalize
53
Customize and Personalize Overview
54
Customizing or Personalizing the Home Screen
55
Hiding or Showing an App on the Home Screen
55
Rearranging Apps on the Home Screen
55
Customizing or Personalizing the Apps
56
Customizing or Personalizing the Feature List
56
Saving Presets
56
Removing App Customization Using the Control Panel
57
Customizing App Default Settings
57
To Delete a Saved Preset
57
Xerox Apps
59
Creating Xerox App Gallery Account
60
Xerox ® App Gallery
60
Xerox ® App Gallery Overview
60
Logging into Your Xerox App Gallery Account
61
Installing or Updating an App from the Xerox App Gallery
61
Logging out of Your App Gallery Account
62
Device Overview
63
Device Options
63
Supply Status
64
Checking the Supply Status at the Control Panel
64
Customizing Supplies Alert Setting
64
Billing and Usage Counters
65
Remote Services
65
Setting up Email Alerts
65
Jobs Overview
66
Pausing the Print Job with the Option to Delete It
66
Viewing, Printing or Deleting Saved and Secure Job
66
Managing Special Job Types
66
Managing Jobs Using the Embedded Web Server
66
Managing Special Job Types
67
Printing a Job Held for Resources
67
Saved Jobs
67
Releasing Saved Jobs
67
Secure Print
68
Personal Print
68
Managing Jobs Using the Embedded Web Server
69
Sample Set
69
Submitting Jobs for Printing Using the Embedded Web Server
70
Print from USB
71
Printing from a USB Flash Drive
71
Printing from a USB Flash Drive Already Inserted in the Printer
72
Printing with the @Printbyxerox App
73
Printing
75
Printing from a USB Flash Drive
76
5 Printing
76
Printing Overview
76
Selecting Printing Options
77
Print Driver Help
77
Selecting Printing Options for an Individual Job for Windows
78
Setting Default Printing Options for Windows
78
Windows Printing Options
78
Selecting Finishing Options for Windows
79
Selecting Printing Defaults in Windows for a Shared Network Printer
79
One Touch Presets
80
Saving a Set of Commonly Used Printing Options
80
Saving Printing Options as a One Touch Preset
80
Macintosh Printing Options
81
Selecting Finishing Options for Macintosh
81
Saving a Set of Commonly Used Printing Options for Macintosh
82
Unix and Lenux Printing
82
Xerox Printing Manager
82
Printing from a Linux Workstation
83
Printing from Xeroxprint
83
Mobile Printing Options
84
Printing with Airprint
84
Printing with CUPS (Common UNIX Printing System)
84
Printing with Wi-Fi Direct
84
Printing from a MORPIA-Enabled Mobile Device
85
Managing Print Jobs
86
Printing Special Job Types
86
Viewing, Printing, or Deleting Saved and Secure Jobs
86
Printing a Saved Job
87
Printing Special Job Types
87
Releasing a Saved Job
87
Printing a Secure Print Job
88
Releasing a Secure Print Job
88
Printing a Personal Print Job
89
Releasing a Personal Print Job
89
Printing a Sample Set
90
Releasing a Sample Set
90
Printing Features
91
Printing on both Sides of the Paper
91
Scaling
91
Selecting Paper Options for Printing
91
Image Options
92
Image Shift
92
Print Quality
92
Xerox Black and White
92
Color Adjustments
93
Color Correction
93
Lightness/Contrast/Saturation/Color Cast
93
Printing Multiple Pages to a Single Sheet
93
Printing Booklets
94
Using Special Pages
94
Printing Cover Pages
95
Printing Exception Pages
95
Printing Insert Pages
95
Printing Annotations for Windows
96
Printing Watermarks for Windows
97
Orientation
98
Advanced Printing Options
99
Job Identification
99
Job Notificatoin for Windows
99
Printing Mirror Images
99
Using Custom Paper Sizes
100
Defining Custom Paper Sizes
100
Defining a Custom Paper Size at the Control Panel
101
6 Paper and Media
103
Paper and Media Overview
104
Supported Paper
105
Ordering Paper
105
General Paper Loading Guidelines
105
Paper that Can Damage the Printer
105
Paper Storage Guidelines
106
Supported Paper Types and Weights
106
Supported Standard Paper Sizes
108
Supported Standard Paper Sizes for Automatic 2-Sided Printing
110
Supported Paper Types and Weights for Automatic 2-Sided Printing
110
Supported Custom Paper Sizes
111
Configuring Tray Settings
112
Configuring Trays 3 and 4 of the Tandem Tray Module
112
Configuring Tray 6
113
Loading Paper in Trays 1-4
116
Loading Paper in Trays 3 and 4 of the Tandem Tray Module
119
Loading Paper in the Bypass Tray
121
Loading Paper in Tray 6
125
Printing on Special Paper
127
Printing Envelopes
127
Loading Envelopes in the Bypass Tray
128
Loading the Envelope Tray
130
Printing Labels
131
Loading Labels in Trays 1-4
132
Loading Labels in Trays 1 and 4 of the Tandem Tray Module
134
Loading Labels on the Bypass Tray
135
Loading Banner Paper in the Bypass Tray
136
Maintenance
139
Maintenance Precautions
140
Cleaning the Printer
141
Cleaning the Printhole Lenses
142
Adjustments and Maintenance Procedures
147
Color Calibration
147
Color Density Calibration
147
Color Registration
151
Adjusting Paper Registration
151
Transfer Voltage Adjustment
154
Supplies
155
Consumables
155
Routine Maintenance Items
155
Replacing the Drum Cartridge
155
Replacing the Waste Cartridge
156
Replacing Staples in the Main Stapler of the Office Finisher LX
157
Replacing Staples in the Booklet Maker of the Office Finisher LX
160
Replacing Staples in the Main Stapler of the Business Ready Finisher
162
Replacing Staples in the Booklet Maker of the Business Ready Finisher
164
Emptying the Hole Punch Waste Container
167
Emptying the Hole Punch Waste Container in the Office Finisher LX
168
Emptying the Hole Punch Waste Container in the Business Ready Finisher
170
Ordering Supplies
171
Toner Cartridges
172
To Replace a Toner Cartridge
172
Managing the Printer
173
Viewing the Meter Reading
173
Printing the Billing Summary Report
173
Moving the Printer
174
Troubleshooting
175
Printer Does Not Power on
176
Printer Resets or Power off Frequently
176
Printer Does Not Print
177
Printing Takes too Long
178
Document Prints from Wrong Tray
179
Automatic 2-Sided Printing Problems
179
Printer Is Making Unusual Noises
179
Locating Paper Jams
181
Minimizing Paper Jams
181
Clearing Paper Jams from Trays 1-4
183
Clearing Paper Jam from the Bypass Tray
184
Clearing Paper Jams at Door a
185
Clearing Paper Jams at the Door B
189
Troubleshooting Paper Jams
192
Multiple Sheets Pulled Together
192
Paper Misfeeds
193
Label and Envelope Misfeeds
193
Paper Jam Message Stays on
194
Jams During Automatic 2-Sided Printing
194
Clearing Finisher Jams
195
Clearing Jams in the Office Finisher LX
195
Clearing Jams under the Top Cover of the Office Finisher
195
Clearing Jams in the Finisher Transport
196
Clearing Jams in the Business Ready Finisher
197
Clearing Jams in the Center Tray
197
Clearing Jams in the BR Finisher at Position 3A
198
Clearing Jams in the BR Finisher at Position 3C
199
Clearing Jams in the BR Finisher at Position 3D
200
Clearing Jams in the BR Finisher at Position 4
201
Clearing Jams in the Booklet Tray
202
Clearing Staple Jams in the Office Finisher LX
204
Clearing Booklet Staple Jams in the Office Finisher LX
207
Clearing Main Staple Jams in the Business Ready Finisher
209
Clearing Staple Jams in the Booklet Maker of Business Ready Finisher
211
Clearing Hole Punch Jams in Office Finisher LX
215
Print-Quality Problems
216
Controlling Print Quality
216
Solving Print-Quality Problems
217
Viewing Warning Messages on the Control Panel
223
Viewing Current Errors on the Control Panel
223
Using the Integrated Troubleshooting Tools
223
Printing Information Pages
223
Specifications
225
Printer Configurations and Options
226
Standard Features
226
Physical Specifications
229
Weights and Dimensions
229
Total Space Requirements
231
Environmental Specifications
235
Temperature
235
Relative Humidity
235
Elevation
235
Electrical Specifications
236
Power Consumption
236
Power Supply Voltage and Frequency
236
Performance Specifications
238
Printing Speed
238
Recycling and Disposal
249
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Xerox VersaLink C9000 Specifications
General
Brand
Xerox
Model
VersaLink C9000
Category
Printer
Language
English
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