Zebra TC70 Series User Manual

Maintenance and Troubleshooting
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6. If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to
remove.
7. Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and low
humidity requires less drying time.
CAUTION: After cleaning the cradle connectors with bleach-based chemicals, follow the Cleaning Cradle Connectors in-
structions to remove bleach from the connectors.
Troubleshooting
The following tables provides typical problems that might arise and the solution for correcting the problem.
Table 23 Troubleshooting the device
Problem Cause Solution
When pressing the
power button the
device does not turn
on.
Battery not charged. Charge or replace the battery in the device.
Battery not installed
properly.
Install the battery properly.
System crash. Perform a reset.
When pressing the
power button the
device does not turn
on but two LEDs
blink.
Battery charge is at a
level where data is
maintained but battery
should be re-charged.
Charge or replace the battery in the device.
Battery did not
charge.
Battery failed. Replace battery. If the device still does not operate,
perform a reset.
device removed from
cradle while battery was
charging.
Insert device in cradle. The 4,620 mAh battery fully
charges in less than five hours at room temperature.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below
0°C (32°F) or above 40°C (104°F).
Cannot see
characters on display.
device not powered on. Press the Power button.
During data
communication with a
host computer, no
data transmitted, or
transmitted data was
incomplete.
device removed from
cradle or disconnected
from host computer
during communication.
Replace the device in the cradle, or reattach the
communication cable and re-transmit.
Incorrect cable
configuration.
See the system administrator.
Communication software
was incorrectly installed
or configured.
Perform setup.

Zebra TC70 Series Specifications

General

Brand	Zebra
Model	TC70 Series
Category	Handhelds
Language	English