Enova DGX DXLink™ Twisted Pair 4K Boards
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Hardware Reference Manual – Enova DGX 100 Series Digital Media Switchers
DXLink Twisted Pair / DXLink Twisted Pair 4K Compatibility
By default, DXLink 4K Input Boards provide a 4K EDID to all connected DXLink Transmitter devices. While DXLink Transmitters are
supported by the DXLink 4K Input Board, the default EDID provided to the Transmitter may result in a source device (computer,
media player, etc) presenting a video resolution out of the Transmitter's range. To ensure the source device presents a resolution
the DXLink Transmitter can support, simply use the Enova DGX 100 Series System Configuration interface to select a non-4K EDID
(All, Wide, Full in non-4K range) to ensure a supported format is requested by the DXLink Transmitter.
NOTE: Compatibility is available between DXLink Twisted Pair equipment and DXLink Twisted Pair 4K equipment (see the “DXLink
Compatibility” Appendix in the “DXLink Twisted Pair 4K Transmitters and Receivers Hardware Reference Manual” at www.amx.com).
Troubleshooting
NOTE: While most monitors handle the sleep function well, some monitors continually attempt to wake up, resulting in constant or
intermittent screen blanking when no video is present. For the video output attached to the problematic monitor, either uncheck the
Allow Display Sleep option and set the Blank Color in the System Configuration interface (see page 163) or set VIDOUT_SLEEP-
DISABLE and VIDOUT_BLANK-<color> (see page 199).
NOTE: Some older DXLink Twisted Pair Receivers are not compatible with DXLink Twisted Pair 4K Output Boards. Instructions for
identifying incompatible Receivers are available on page 95.