Luna
®
G3 APAP / Luna
®
G3 CPAP User Manual
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23.1 Common Problems in Patients and Corresponding
Solutions
Dry, cold,
runny, and
blocked nose;
having a cold
The nose reacts to the
airflow and cold. Due to
fast airflow, the air
becomes cold, leading to
nasal mucosa irritation and
subsequent dryness and
swelling.
Increase the humidity setting of
the device.
Contact your physician, and
continue treatment unless the
physician suggests otherwise.
Possibly because the
patient sleeps with his or
her mouth open, and the
pressurized air goes out via
the mouth, leading to nasal
and throat dryness.
Use a chin strap to prevent the
mouth from opening during
sleep, or use a full-face mask.
Contact your physician for
details.
The mask size or model may
not be correct, or the mask
is not positioned correctly,
thereby leading to air
leakage.
Narrow the distance between
the forehead support of the
mask and the forehead. Note
that adjusting the mask too
tight may leave markings on
the patient’s face.
Contact your home care
provider for an appropriate
mask. Add additional filling to
the mask if necessary.
Mask cushion (the soft part
of the mask) hardens.
Replace the mask or mask
cushion.
The distance between the
forehead support of the
mask and the forehead is
not correct.
Try a different distance. The
angle and size of the forehead
support differ according to the
type of masks.
Contract your home care
provider for a correct-size mask.
The patient is allergic to the
materials of the mask.
Contact your physician and
home care provider.
Use a mask which is not made
with natural rubber latex.
Place a lining between the skin
and mask.