Cannot Find Printer while Using Wi-Fi
First, make sure printer is turned on. Next, make sure that you can view any web page on the Internet with
your computer. After confirming the two, use the IJ Network Device Setup Utility to diagnose and repair
network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Starting Up IJ Network Device Setup Utility
If the problem persists after diagnosis and repair with IJ Network Device Setup Utility, check the following
items.
Check1
Check the (Network status) icon on the touch screen.
If the icon is displayed, or only the icon is displayed, wireless LAN is disabled.
Select
(Setup) on HOME screen > Device settings > LAN settings > Wi-Fi in this order, and select
Enable for Enable/disable Wi-Fi.
Note
• If User management settings is enabled, the user selection screen is displayed before the HOME screen
is displayed.
If the
icon is displayed, see the following check to make sure whether printer setup is complete or the
settings of wireless router to connect are correct.
Check2
Make sure printer setup is complete on the computer.
If it is not, click here and perform setup.
Check3
Make sure printer and wireless router network settings match.
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