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8-22
Table of Contents
Index
Advanced Send
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
System Manager
Settings
Reports and Lists
Troubleshooting
Appendix
Network Problems
Unable to print from a TCP/IP network.
Q Are the machine and cable properly
connected?
A Check that the machine is connected to the
network using the proper cable, then restart the
machine. (See “Set the Machine for Network
Usage,” in the Quick Start Guide.)
Q Is the TCP/IP network properly set up?
A Make sure the IP addresses are properly set up. If
the IP addresses are set using DHCP, BOOTP, or
RARP, make sure they are operating.
Q Is the computer that is printing properly set up?
A Make sure the proper printer driver is installed.
(See “Installing/Uninstalling Software,” in the Quick
Start Guide.)
A Make sure the correct machine is set as the output
destination for the computer that is printing in
[Printers and Faxes] or Print Manager.
Q Is the name of the file being printed too long?
A Rename the file with a shorter name. Normally
LPR (or the Microsoft TCP/IP Printer, if you are
using Windows 2000/XP) sends jobs either under
the name of the application software used for
printing, or the file name. However, a job name
longer than 255 bytes cannot be sent to the
machine.