Cisco 6851 User Manual

Cisco IP Phone 6841, 6851, and 6861 Mobility-Impaired Accessibility Features 48
Cisco IP Phone 6871 Multiplatform Phones Mobility-Impaired Accessibility Features 49
Third-Party Accessibility Applications 51
Troubleshooting 51
Find Information About Your Phone 51
View the Customization State on the Phone 52
View the Network Status 53
View the Phone Status 53
View the Status Messages on the Phone 54
View the Line Status 54
View Call Records in Call Statistics 54
View 802.1X Transaction Status 55
View the Reboot History 56
Report all phone issues for your Cisco MPP device 56
View Wi-Fi Status Messages on the Phone 56
Factory Reset the Phone from Phone Web Page 57
Identify Phone Issues with a URL in the Phone Web Page 57
Lost Phone Connectivity 58
Get More Information When Your Phone Displays a Provisioning Failure Message 58
Find Information about MIC Cert Refresh Status 59
Cisco One-Year Limited Hardware Warranty Terms 59
Calls 61
CHAPTER 2
Make Calls 61
Make a Call 61
Make a Call with the Speakerphone 62
Make a Call with a Headset 62
Redial a Number 62
Make an Emergency Call 62
Speed Dial 63
Assign a speed-dial code from the phone screen 63
Make a call with a speed-dial code 64
Configure a speed-dial on a line key 64
Remove a speed-dial from a line key 64
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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Contents

Cisco 6851 Specifications

General

Brand	Cisco
Model	6851
Category	IP Phone
Language	English