Phone Screen Is Too Light or Too Dark (Cisco Unified IP Phones 7962G and
7942G)
Problem
The phone screen display appears too light or too dark to read
Cause
You changed the display settings and made the screen display too light or too dark.
Solution
1
Choose .
2
Press 1, 4 on the keypad.
3
Press until you can see the phone screen display.
4
Press Save.
Phone Troubleshooting Data
Your system administrator may ask you to access administration data on your phone for troubleshooting
purposes.
Then...If you are asked to...
Choose > Network Configuration and select the network
configuration item that you want to view.
Access network configuration data
Choose > Status and select the status item that you want to view.
Access status data
Choose > Model Information.
Access phone model information
Choose > Status > Call Statistics.
Access phone call and voice
quality information
Choose > Status > Network Statistics.
Access VPN performance
information related to the data
transmitted and received
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
107
Troubleshooting
Phone Screen Is Too Light or Too Dark (Cisco Unified IP Phones 7962G and 7942G)