Cisco 7961G User Manual

Tips
•
If parties on a call hear a beep tone, the call may be monitored or recorded. Contact your system
administrator for more information.
•
If you work in a contact center or similar environment, you can create, update, and delete your own
prerecorded greeting that plays automatically if Agent Greeting is configured for your phone. For more
information, see your system administrator.
•
A Call Chaperone user cannot answer an incoming call while calls are being chaperoned.
Call Disconnect
To end a call, hang up. Here are some more details.
Then...If you want to...
Return the handset to its cradle. Or press EndCall.Hang up while using the handset
Press . Or, to keep headset mode active, press EndCall.
Cisco Unified IP Phones 7962G and 7942G support a wireless
headset. If you are using a wireless headset, refer to the wireless
headset documentation for instructions.
Hang up while using the headset
Press or EndCall.
Hang up while using the speakerphone
Press EndCall. If necessary, remove the call from hold first.Hang up one call but preserve another call
on the same line
Hold and Resume
You can hold and resume calls. When you put a call on hold, the Hold icon appears on the right in the call
information area and the corresponding line button flashes green . With a shared line, when you place a
call on hold, the line button flashes green and the phone displays the hold icon. When another phone places
a call on hold, the line button flashes red and the phone displays the remote hold icon.
If the Hold Reversion feature is enabled for your phone, a call that you put on hold reverts back to ringing
after a certain period of time. The “reverting” call remains on hold until you resume it or until Hold Reversion
times out.
Your phone indicates the presence of a reverting call by:
•
Alerting you at intervals with a single ring (or flash or beep, depending on your phone line setting).
• Briefly displaying a “Hold Reversion” message in the status bar at the bottom of the phone screen.
•
Displaying the animated Hold Reversion icon next to the caller ID for the held call.
•
Displaying a flashing amber line button (depending on the line state).
Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
27
Calling Features
Call Disconnect

Cisco 7961G Specifications

General

Brand	Cisco
Model	7961G
Category	IP Phone
Language	English