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Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.0
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Chapter 8 Monitoring the Cisco Unified IP Phone Remotely
Streaming Statistics
• Status Messages area—Displays up to the 10 most recent status messages that the phone has
generated since it was last powered up. You can also see this information from the Status Messages
screen on the phone.
Table 7-2 describes the status messages that can appear.
To display the Status Messages, access the web page for the phone as described in the “Accessing
the Web Page for a Phone” section on page 8-2, and then click the Status Messages hyperlink.
• Debug Display area—Displays debug messages that might be useful to Cisco TAC if you require
assistance with troubleshooting.
Streaming Statistics
A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A
phone streams information when it is on a a call or running a service that sends or receives audio or data.
The streaming statistics areas on a phone’s web page provide information about the streams. Most calls
use only one stream (Stream 1), but some calls use two or three stream. For example, a barged call uses
Stream 1 and Stream 2.
To display a Streaming Statistics area, access the web page for the phone as described in the “Accessing
the Web Page for a Phone” section on page 8-2, and then click the Stream 1, the Stream 2, the Stream
3, the Stream 4, or the Stream 5 hyperlink.
Table 8-5 describes the items in the Streaming Statistics areas.
Table 8-5 Streaming Statistics Area Items
Item Description
Remote Address IP address and UDP port of the destination of the
stream.
Local Address IP address and UPD port of the phone.
Start Time Internal time stamp indicating when
Cisco
Unified Communications Manager requested
that the phone start transmitting packets.
Stream Status Indication of whether streaming is active or not.
Host Name Unique, fixed name that is automatically assigned to
the phone based on its MAC address.
Sender Packets Total number of RTP data packets transmitted by the
phone since starting this connection. The value is 0 if
the connection is set to receive only mode.
Sender Octets Total number of payload octets transmitted in RTP data
packets by the phone since starting this connection.
The value is 0 if the connection is set to receive only
mode.
Sender Codec Type of audio encoding used for the transmitted
stream.
Sender Reports Sent
1
Number of times the RTCP Sender Reports have been
sent.
Sender Report Time
Sent
1
Internal time stamp indicating when a RTCP Sender
Report was sent.