CHAPTER 4
Troubleshooting
This chapter contains the following sections:
• Diagnosing Problems, on page 49
• Resetting the Switch, on page 52
• How to Recover Passwords, on page 53
• Finding the Switch Serial Number, on page 53
Diagnosing Problems
The switch LEDs provide troubleshooting information about the switch. They show boot errors,
port-connectivity problems, and overall switch performance. You can also get statistics from Device Manager,
the CLI, or an SNMP workstation.
Switch Boot Fast
Contact your Cisco TAC representative if your switch does not successfully boot.
Note
You can disable boot fast and run POST by using the Cisco IOS CLI.
Note
Switch LEDs
Look at the port LEDs information when troubleshooting the switch. See Switch Panel LEDs, on page 6 for
a description of the LED colors and their meanings.
Switch Connections
This section contains the following:
Cisco IE 4010 Switch Hardware Installation Guide
49