140 Troubleshooting Your System
1
Enter the System Setup program and ensure that the USB key port is
enabled. See "Entering the System Setup Program" on page 47.
2
Turn off the system and attached peripherals, and disconnect the system
from the electrical outlet.
3
Open the system. See "Opening and Closing the System" on page 70.
4
Reseat the USB key.
5
Close the system. See "Getting Help" on page 167.
6
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, proceed to the next step.
7
Repeat step 2 and step 3.
8
Insert a different USB key that you know works properly.
9
Close the system. See "Opening and Closing the System" on page 70.
10
Reconnect the system to the electrical outlet, and turn on the system and
attached peripherals.
If the problem is not resolved, see "Getting Help" on page 167.
Troubleshooting a Diskette Drive
Problem
• Error message indicates a diskette-drive problem.
Action
CAUTION: Many repairs may only be done by a certified service technician. You
should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.
1
Enter the System Setup program and verify that the diskette drive is
configured correctly. See "Entering the System Setup Program" on page 47.
2
Run the appropriate online diagnostic test. See "Using Dell PowerEdge
Diagnostics" on page 153.
book.book Page 140 Sunday, June 21, 2009 5:16 PM
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