Dell PowerEdge R330 User Manual

4. If the driver is installed, ensure that you are not connected to any network through WiFi or cabled ethernet, as iDRAC Direct
uses a non-routable address.
Next steps
If all troubleshooting fails, see the Getting help section.
Troubleshooting a serial I/O device
Prerequisites
Steps
1. Turn o the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with a known working cable, and turn on the system and the serial device.
If the problem is resolved, replace the interface cable with a known working cable.
3. Turn o the system and the serial device, and swap the serial device with a compatible device.
4. Turn on the system and the serial device.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a NIC
Steps
1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section for the available diagnostic
tests.
2. Restart the system and check for any system messages pertaining to the NIC controller.
3. Check the appropriate indicator on the NIC connector:
• If the link indicator does not glow, the cable connected might be disengaged.
• If the activity indicator does not glow, the network driver les might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
• Try another known good network cable.
• If the problem persists, use another connector on the switch or hub.
4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information, see the NIC documentation.
5. Enter System Setup and conrm that the NIC ports are enabled on the Integrated Devices screen.
6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission speed and duplex. For more
information, see the documentation for each network device.
7. Ensure that all the NICs and switches on the network are set to the same data transmission speed and duplex. For more
information, see the documentation for each network device.
8. Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If the problem persists, see the Getting help section.
Troubleshooting a wet system
Prerequisites
CAUTION: Many repairs may only be done by a certied service technician. You should only perform troubleshooting and
simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support
team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety
instructions that are shipped with your product.
154

Dell PowerEdge R330 Specifications

General

Dell E-Value Code	PER3303a
Processor cache	8 MB
Processor cores	4
Processor model	E3-1220V6
System bus rate	8 GT/s
Processor socket	LGA 1151 (Socket H4)
Motherboard chipset	Intel® C236
Processor frequency	3 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
Processor boost frequency	3.5 GHz
Compatible processor series	Intel® Xeon®
Number of processors installed	1
Performance management	IPMI 2.0, Dell OpenManage
Trusted Platform Module (TPM)	Yes
Operating system installed	No
Compatible operating systems	Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Red Hat Enterpise Linux SUSE Linux Enterprise Server 12 SP1 SUSE Linux Enterprise Server 11 SP4 VMware vSphere ESXi
Memory slots	4x DIMM
Internal memory	4 GB
Memory clock speed	2400 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	64 GB
Memory layout (slots x size)	1 x 4 GB
HDD size	3.5 \
HDD speed	7200 RPM
RAID support	-
HDD interface	Serial ATA III
Optical drive type	DVD±RW
Total storage capacity	1000 GB
Maximum storage capacity	- TB
Supported storage drive interfaces	SAS, Serial ATA III
Chassis type	Rack (1U)
Power supply	350 W
Power supply input frequency	50 - 60 Hz
Cabling technology	10/100/1000Base-T(X)
Ethernet interface type	Gigabit Ethernet
USB 2.0 ports quantity	2
Operating altitude	0 - 3048 m
Non-operating altitude	0 - 12000 m
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	10 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Depth	625 mm
Width	434 mm
Height	42.8 mm
Weight	13800 g