Dell PowerEdge T30 User Manual

Troubleshooting a hard drive
Prerequisites
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you proceed, back up all files on the
hard drive.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1 Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as required through the following steps.
2 Ensure that the needed device drivers for your controller card are installed and are configured correctly. For more information, see the
operating system documentation.
3 Restart the system and enter the System Setup.
4 Verify that the controller is enabled and the drives are displayed in the System Setup.
Next steps
If the problem persists, see the Getting help section.
Related links
Using system diagnostics
Getting help
Troubleshooting expansion cards
Prerequisites
CAUTION
: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple
repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your operating system and the
expansion card.
Steps
1 Run the appropriate diagnostic test. See the Using system diagnostics section.
2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3 Remove the system cover.
4 Ensure that each expansion card is firmly seated in its connector.
5 Install the system cover.
6 Turn on the system and attached peripherals.
7 If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
8 Remove the system cover.
9 Remove all expansion cards installed in the system.
10 Install the system cover.
11 Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
12 For each expansion card you removed in step 8, perform the following steps:
a Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b Remove the system cover.
c Reinstall one of the expansion cards.
Troubleshooting your system
103

Dell PowerEdge T30 Specifications

General

Bus type	DMI3
Stepping	R0
Scalability	1S
Processor code	SR2DC
Processor cache	3 MB
Processor cores	2
Processor model	G4400
System bus rate	8 GT/s
Processor family	Intel Pentium G
Processor series	Intel Pentium G4400 series for Desktop
Processor socket	LGA 1151 (Socket H4)
Processor codename	Skylake
Execute Disable Bit	Yes
Motherboard chipset	Intel® C236
Processor frequency	3.3 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
Processor package size	37.5 x 37.5 mm
Processor front side bus	- MHz
Processor operating modes	32-bit, 64-bit
PCI Express configurations	1x16, 1x8+2x4, 2x8
Supported instruction sets	SSE4.1, SSE4.2
Thermal Design Power (TDP)	47, 54 W
Number of processors installed	1
Thermal solution specification	PCG 2015C
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1866, 1333, 2133, 1600 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	64 GB
HDD size	- \
HDD interface	-
Optical drive type	No
Total storage capacity	1000 GB
Maximum storage capacity	- TB
Memory slots	4
Internal memory	4 GB
Memory clock speed	2133 MHz
Internal memory type	DDR4-SDRAM
Cabling technology	10/100/1000Base-T(X)
Ethernet interface type	Fast Ethernet, Gigabit Ethernet
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
VGA (D-Sub) ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	6
PCI Express x4 slots	7
PCI Express slots version	3.0
Compatible operating systems	- Microsoft Windows Server 2012; 2012 R2; 2016 - Red Hat Enterprise Linux - Ubuntu Server 14.04/16.04
Chassis type	Mini Tower
Operating altitude	0 - 3048 m
Non-operating altitude	0 - 35000 m
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 80 %
On-board graphics card ID	0x1902
On-board graphics card model	Intel® HD Graphics 510
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1.7 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1000 MHz
Number of displays supported (on-board graphics)	3
Processor ARK ID	88179
Intel Secure Key Technology version	1.00
Intel Small Business Advantage (SBA) version	0.00

Weight and Dimensions

Depth	454 mm
Width	175 mm
Height	360 mm
Weight	11700 g