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AVR-2310CI/2310/890, AVC-2310
3. HDMI/DVI
3.1. No picture or sound is output
No picture or sound is output
YES
Check the HDMI/DVI cable
connection
YES
Is the HDMI/DVI cable properly
connected?
NO
There may be a problem with
the HDMI/DVI cable. Check the
connection.
YES
Are you using an HDMI/DVI
selector, repeater or a device
for improving picture quality?
YES
Disconnect everything and
connect only the HDMI/DVI
cable to check.
NO
Are you using a certified HDMI
cable (one with the HDMI
stamp)?
NO
Use a certified HDMI cable
(one with the HDMI stamp).
YES
Are you using an HDMI/DVI
cable less than 5 meters in
length?
NO
Replace the HDMI/DVI cable
with one that is less than 5
meters in length (2 meters
recommended) to check.
YES
Are the picture and sound
output when another HDMI/DVI
cable is used?
YES
The HDMI/DVI cable is
defective.
NO
Checking the DVD player
YES
Is the DVD player's HDMI
output setting correct?
YES
Check the HDMI output setting,
referring to the DVD player's
operating instructions.
YES
When using a DENON DVD player, is the fluorescent display tube's
"HDMI" indicator lit?
If using a non-DENON DVD player, proceed to "YES".
YES
NO
Are the picture and sound
output when the DVD player's
resolution is changed?
YES
Set the DVD player's output
resolution to a resolution with
which the TV is compatible.
NO
Is sound output from the set's speaker terminals when the TV's power is
turned off or the connection cable between the TV and the set is
disconnected?
YES
The DVD player may not be
compatible with HDCP
repeaters. Ask the DVD
player's manufacturer.
NO
Are the picture and sound
output when a different DVD
player is used?
YES
The DVD player is defective.
NO
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