Chapter 8
3. Or, when finished press [*] to return to the Ready state.
Walk Test
is Disabled
8.14 Trouble Conditions
Occasionally, you may have a problem with your Alarm Controller or telephone line. If this happens, your
Alarm Controller identifies the problem and displays an error message. Refer to the provided list when
you see an error message on the display. If additional help is required, contact your distributor for ser-
vice.
When the system detects a trouble condition the following occurs:
l The Trouble indicator turns on.
l The keypad beeps once every 10 seconds.
l Press the [*] key to silence the keypad beeps.
Press [*][2] to examine troubles. When viewing troubles, the trouble indicator flashes to identify the level
of trouble being viewed. One flash = level 1, two flashes = level 2 etc.
NOTE: For UL installations, Access Code Required for [*][2] must be enabled by the installer. When
enabled, trouble beeps are silenced when the [*][2] menu has been entered and exited.
NOTE: For wireless Fire or CO device low battery and tamper troubles, trouble beeps restart in four hours
after being silenced if the trouble condition is not removed.
Arming of your system may be impeded by a trouble. To override this condition, enter [*][2], scroll to
Acknowledge All Troubles and press [*] or enter 99.
Trouble Condi-
tion
Trouble
#
Level 1
Description Trouble Types
Trouble
#
Level 2
Trouble
Notification
Level 3
NOTE: Trouble numbers are used to identify and view the trouble and depending on the keypad type
being used, identifies which LED or digit illuminates to display the trouble. Similarly, Trouble Notification
identifies the range that may be displayed on the keypad. When exploring the trouble levels, the
Trouble indicator will flash to identify which level you are currently viewing.
Service
Required
01 Assorted Trouble types.
Time and Date troubles can be resolved
by resetting the Time/Date. To set
Time/Date press [*][6][0][1]. For all other
troubles call for service.
Bell Circuit 01
RF Jam 02
Auxiliary Sup-
ply
03
Loss of clock 04
Output 1
Fault
05
Battery Trouble 02 The system has detected a battery
trouble condition. Call for service.
Low Battery
(System
Label)
01 n/a
No Battery
service (Sys-
tem Label)
02
n/a
High Current
Output Low
Battery
04 Module 1-
4
High Current
Output No
Battery
05 Module 1-
4
Power Sup-
ply Low Bat-
tery
07 Module 1-
4
Power Sup-
ply No Bat-
tery
08 Power sup-
ply 1-4
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