ER5000 —
203
Troubleshooting
Installation
Where to Find the ERTune™ Program Files on Your PC
The ERTune™ program creates two folders on your C: drive
during installation.
On PCs running Windows 7, the program les, including the
program executables, device drivers, support les and reference
materials, are located at:
C: -> Program Files (x86) -> Emerson -> ERTune.
On PCs running previous versions of Windows, this is located at:
C: -> Program Files -> Emerson -> ERTune.
A separate folder is created for data les generated by the
program. On PCs running Windows 7, this is located at:
C: -> Program Data -> Emerson -> ERTune.
On PCs running previous versions of Windows, this is located at:
C: -> Documents and Settings -> All Users -> Application Data -> Emerson -> ERTune.
This folder is the default location for conguration les, Proles
and data acquisition les. The Windows Navigator window will
default to this folder. You may save the data les generated by
your application in another location, if you prefer.
Windows 8 users: In order to maintain compatibility
with previous Windows operating systems, the ERTune™ program uses
the .NET Framework 3.5, which is not installed by default in Windows 8.
If you are using Windows 8, you will need to download and install .NET
Framework 3.5 before installing the ERTune™ program. We have provided
step-by-step instructions for this task in Appendix A: Setting up the
ERTune™ Program on Windows 8 PCs.
You will also need to install .NET Framework 3.5 on a PC running a
previous version of Windows if the Framework has been uninstalled. The
downloadable les, as well as installation instructions, can be found at:
http://www.microsoft.com/en-us/download/details.aspx?id=21.
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