❏ When Increase Ink Drying Time settings is changed, the print speed may decline. Choose a shorter time for
Increase Ink Drying Time in the Print Density Adjustment window (for Windows) or in the Two-sided Printing
Settings (for Mac OS X) of your printer driver.
❏ Close any unnecessary applications.
❏ If you print continuously for an extended period, the printing may be extremely slow. This is to slow down the
printing speed and prevent the product mechanism from overheating and being damaged. If this happens, you
can continue to print, but we recommend stopping and leaving the product idle for at least 30 minutes with the
power on. (The product does not recover with the power off.) After you restart, the product will print at normal
speed.
❏ Uninstall the printer driver, then reinstall it.
& “Uninstalling Your Software” on page 146
If you try all of the methods above and cannot solve the problem, see the following.
Paper Does Not Feed Correctly
Paper does not feed
Remove the stack of paper and make sure of the following:
❏ You have inserted the paper cassette all the way into the product.
❏ The paper is not curled or creased.
❏ The paper is not too old. See the instructions that came with the paper for more information.
❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 27
❏ Paper is not jammed inside the product. If it is, remove the jammed paper.
& “Paper Jams” on page 159
❏ The ink cartridges are not expended. If a cartridge is expended, replace it.
& “Replacing an ink cartridge” on page 129
❏ You have followed any special loading instructions that came with your paper.
Multiple pages feed
❏ For plain paper, do not load paper above the line just under the H arrow mark inside the edge guide.
For Epson special media, make sure the number of sheets is less than the limit specified for the media.
& “Selecting Paper” on page 27
❏ Make sure the edge guides are snug against the edges of the paper.
❏ Make sure the paper is not curled or folded. If so, flatten it or curl it slightly toward the opposite side before
loading.
User’s Guide
Troubleshooting for Printing/Copying
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