❏ Adjust the Threshold setting.
Office Mode:
Select Black&White as the Image Type setting, and then try adjusting the Threshold setting.
Professional Mode:
Select Black&White from the Image type. Make the appropriate Image Option setting and then try adjusting the
Threshold setting.
❏ Increase the resolution setting.
Characters are not recognized correctly when converted into editable text
(OCR)
Place the document so that it is straight on the scanner glass. If the document is skewed, it may not be recognized
correctly.
Ripple patterns appear in your scanned image
A ripple or cross-hatch pattern (known as moiré) may appear in a scanned image of a printed document.
❏ When you are using the scanner glass, displace your original document.
❏ Select the Descreening as the image quality setting.
❏ Try changing the Resolution setting.
Uneven color, smears, dots, or straight lines appear in your image
You may need to clean the interior of the product.
& “Cleaning the Product” on page 139
The scanning area or direction is unsatisfactory
The edges of your original are not scanned
❏ If you are scanning using the button or using normal preview in Professional Mode, move the document or photo
6mm(0.2inch) away from the horizontal and vertical edges of the scanner glass to avoid.
❏ If you are scanning using the button or using normal preview, move the document or photo about 3 mm (0.12
inch) away from the horizontal and vertical edges of the scanner glass to avoid cropping.
User’s Guide
Troubleshooting for Scanning
186
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