General procedures
LOGIQ C9 Series – Basic Service Manual 4-11
5482298-100 English Rev. 5
Service Key (Dongle, HASP)
A Service Dongle and a proprietary GE Service password are
necessary for use by GE Service when performing proprietary
level diagnostics like accessing the desktop on the BEP. The
password used with the GE service dongle changes at specific
intervals.
1. Power down the unit, See ‘System shutdown’ on page 4-9
for more information.
2. Attach your GE Service Dongle to any accessible USB
ports. LOGIQ C9 Series has several USB ports to choose
between. There are USB ports besides the touch screen
and on the front and rear panel of the system.
3. Power ON the unit. If a Service Dongle is plugged in, a
Maintenance Access dialog will be displayed on the screen.
Figure 4-4. Maintenace Access dialog
4. Leace the Username field empty.
5. Type the current GE Service Password in the password
field.
NOTE: READ THIS NOTE BEFORE YOU CONTINUE: After you
have selected OK, the Start Application dialog will be
displayed on screen. Be ready to select MAINTENANCE...
before the Time Bar is “full”, or the application software will
be started. A description on how to recover, if you fail to
select MAINTENANCE... is included, but you will spend
some extra time doing it.
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