DIRECTION 5750007-1EN, REV. 1 LOGIQ E10 BASIC SERVICE MANUAL
7 - 10 Section 7-3 - Service desktop
Section 7-3
Service desktop
Contents in this section
7-3-1 Purpose of this section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-10
7-3-2 Disruptive mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11
7-3-3 Color statuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11
7-3-4 Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-12
7-3-5 Home. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-14
7-3-6 Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-19
7-3-7 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-31
7-3-8 Agent Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-32
7-3-1 Purpose of this section
This section describes the features of the Service desktop. These are the different levels of access to
the Service desktop:
• Service Basic access (Class A) – a user locally logged into the machine with Local Service Access
privilege. This level provides limited access to Service desktop widgets and utilities.
• Service Expert, Pro, and Advanced access (Class C) Local – Depending on the purchase level,
includes an option string to control access.
• GE Service access (Class M) and an SSA key. For users with local Service Access privileges, this
level provides unrestricted access to all Service desktop widgets and utilities.
• Remote access – a user remotely accessing the LOGIQ E10. This level provides unrestricted
access to all Service desktop widgets and utilities. Disruptive mode is limited to the user access
privileges to Remote Service Access.
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