DIRECTION 5750007-1EN, REV. 1 LOGIQ E10 BASIC SERVICE MANUAL
Chapter 7 Diagnostics/Troubleshooting 7 - 11
7-3-2 Disruptive mode
Disruptive mode is a way to control interruptions to operation of the LOGIQ E10. Disruptive mode is
required whenever service performs a function that may disrupt a normal scan. Activating Disruptive
mode results in a red message displayed on the task bar. This message indicates that the LOGIQ E10
needs to be restarted once the service activity is complete. The message remains until the LOGIQ E10
is restarted. This prevents patient scanning while the LOGIQ E10 is not operating at an optimal status.
For example, running a diagnostic may leave the LOGIQ E10 in a state that is not good for imaging.
Specifically, Disruptive mode is required to run diagnostics, clean presets, and reset the patient
database, and turn on Virtual Console Observation (VCO).
• When Disruptive mode is On, all service functionality on the Service desktop is allowed but user
operation of the LOGIQ E10 may be limited.
• When Disruptive mode is Off, some service functionality on the Service desktop is not available and
user operation of the LOGIQ E10 is normal.
Additionally, the ability to enable Disruptive mode depends on the logged in user.
• Local user – a user locally logged into the machine will be able to set the LOGIQ E10 to Disruptive
mode or allow a Disruptive mode request from a remote user through the Service desktop. The local
user must have Authorize Remote Service Access to allow Disruptive mode. If the local user does
not have this right, the remote user’s request will be automatically denied.
• Remote user – a user remotely accessing the LOGIQ E10 will not be able to automatically switch
Disruptive mode to On. The logged in user (user actually logged on to the LOGIQ E10) needs to
have the ability to grant remote access. The logged in user will be notified through a dialog box and
asked to allow Disruptive mode.
NOTE: Change Password and Disk Defragment are not available for the remote user whether
Disruptive mode is On or Off.
7-3-3 Color statuses
Throughout the Service desktop, colors indicate the following:
• Green – Status is normal
• Orange – Status is a warning
• Red – Status is an error
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