GE
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IRECTION GB091046, REVISION 2 VIVID E9 / VIVID E7 BT’13 SERVICE MANUAL
Chapter 5 - Components and functions (theory) 5 - 85
Section 5-14
Common Service Desktop overview
5-14-1 Purpose of this section
This section describes the Common Service Desktop, as implemented on the VIVID E9 / VIVID E7.
5-14-2 Introduction
The Service Platform contains a set of software modules that are common to all ultrasound and
cardiology systems containing a PC backend. This web-enabled technology provides linkage to e-
Services, e-Commerce, and the iCenter, making GE’s scanners more e-enabled than ever.
5-14-3 iLinq Interactive Platform Features
Many of the services of the Common Service Desktop come from its integration with iLinq. The following
sections contain a brief introduction of iLinq’s features.
5-14-3-1 Web Server/Browser
The Service Platform and other Service software use the iLinq web server and the Internet Explorer
browser.
5-14-3-2 Connectivity
NOTE: This feature that allow the customer to contact the GE OnLine Center are available for Warranty
and Contract customers only.
This feature provides basic connectivity between the scanner and the OnLine Center (OLC).
5-14-3-3 Contact GE
NOTE: This feature that allow the customer to contact the GE OnLine Center are available for Warranty
and Contract customers only.
Allows for an on-screen one-touch button used to contact the OnLine Center and describe problems
with their scanner in an easy and convenient way.
5-14-3-4 Interactive Application
The main application is displayed in the form of HTML pages whenever the browser starts. This is the
entry point for any user to start any iLinq application.
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