10.2 Simple Problem Solving (Cont’d)
10.3 Machine Leaking
Should the machine develop a leak, switch off the mains water supply at the stop-tap
and if safe to do so, switch off the mains electricity supply. Contact your machine
supplier for further assistance.
Safety First! Do not attempt to repair the machine yourself.
Section 11 - Decommisioning The Machine
Should the machine need to be shut down for short periods, for example over a
long weekend, no special treatment is required. The machine should be thoroughly
cleaned before the site is closed down and on return it is advisable to vend each
drink type to ensure correct operation and to “freshen up” the machine.
If the machine is to be moved or transported, remove all ingredients and thoroughly
clean the machine. Contact the supplier of the machine as only fully trained service
engineers are authorised to carry out the decommissioning of a machine.
70
Operators Manual
Fault Possible Cause Remedy
Blank LCD display Electricity supply
turned off
Ensure electricity supply
is turned on at the mains
Cups jamming Incorrect cup size Remove cups from cup
stack and replace with
correct size cups
No change given from
change giver (where fitted)
Coin tubes jamming
Coin tubes empty or
below pre-set level
Clear coin tubes and
check for blockage
Check and refill coin
tubes where necessary
Brewer wiper arms not
removing coffee/tea waste
(Freshbrew only)
Brewer chambers refitted
incorrectly after cleaning
Refit brewer chambers
ensuring that wiper lugs
are located correctly
(see page 25 for details)
LCD shows ‘Selection Not
Available’ and machine will
not vend coffee based
drinks (B2C machines)
Waste counter has reached
maximum number of vends
dispensed through CoEx®
brewer
Empty coffee waste bin and
reset waste counter.
(See page 27 for details
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