Harman P35I User Manual

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Save These Instructions3-90-775R36_09/15
10
Troubleshooting
Withproperinstallation,operation,andmaintenance,yourappliancewillprovideyearsoftrouble-
freeservice.Ifyoudoexperienceaproblem,thistroubleshootingguidewillassistaqualiedservice
personinproperdiagnosisandrepair.Thisguideisintendedforqualiedservicetechnicianuseonly.
Error Message Possible Cause Corrective Action
3-Blinks;PoorESP
Signal
Broken,Wireorconnection Checkconnection/ReplaceProbe
Exhausttemperaturehasgoneoutof
range multiple times.
Cleanexhaust-possiblesootorcreosote
accumulation near ESP.
4-Blinks;Poorroom
sensor signal
BrokenSensor,wireorconnection Checkconnections/Replacesensor
5-Blinks;Failedignition
No fuel in hopper Add fuel
Door, hopper lid, or ash pan open Closealldoorsandcheckseals
Poordraft/weakcombustionblower
Performdrafttest,cleanexhaust,replaceblower
if necessary.
Fuel feed restriction Checkoperationin"Test"mode.Clearobstruction
Blockedairow/Ignitionfailure
Openburnpotcleanouttoaccessigniter-clean
Checkigniter,replaceifnecessary
6-Blinks;Poor
combustion
No fuel in hopper Add fuel
Door, hopper lid, or ash pan open Closealldoorsandcheckseals
Poordraft/weakcombustionblower
Performdrafttest,cleanexhaust,replaceblower
if necessary
Fuel feed restriction Checkoperationin"Test"mode,Clearobstruction
Symptom Possible Cause Corrective Action
Low volume or no fuel
feed
No fuel in hopper Add fuel
Door, hopper lid, or ash pan open Closealldoorsandcheckseals
Poordraft/weakcombustionblower
Performdrafttest,cleanexhaust,replaceblower
if necessary
Fuel feed restriction Checkoperationin"Test"mode,Clearobstruction
Failed feed motor Replace motor if necessary
No Distribution Blower
Fire isn't hot enough for blower operation Increase temperature setting
Disabled/ConstantBurn
WhenoperatinginDisabled/ConstantBurnMod,
the blower will not run below a #3 setting on the
temperature dial. Increase temperature setting
Failedmotororconnection-"Test"mode Checkconnections/Replaceblower
Low heat output, or
room temperature
doesn't match
thermometer or other
readings
Feed Limit too low Set Feed Limit at #4 or higher
Room sensor location different than
thermometer location
Room sensor reports the room air temperature to
the circuit board. Move sensor location or adjust
set pint accordingly.
Excessiveashbuilduponheatexchanger
orintheexhaust
Cleanexhaust,reboxandheatexchanger
thoroughly

Harman P35I Specifications

General

Brand	Harman
Model	P35I
Category	Indoor Fireplace
Language	English