5.6.3 Add/Edit/Delete User .................................................................................................. 90
5.6.4 Check Status ................................................................................................................ 92
Appendix A. Trouble
Shoong .................................................................................................. 93
A.1 Communicaon Fault .......................................................................................................... 93
A.1.1 IP Conict .................................................................................................................... 93
A.1.2 Web Page is Not Accessible ........................................................................................ 93
A.1.3 Hik-Connect is Oine ................................................................................................. 93
A.1.4 Network Camera Drops o Frequently ....................................................................... 93
A.1.5 Failed to Add Device on APP ....................................................................................... 93
A.1.6 Alarm Informaon is Not Reported to APP/4200/Alarm Center ................................. 94
A.2 Mutual Exclusion of Funcons ............................................................................................. 94
A.2.1 Unable to Enter Registraon Mode ............................................................................ 94
A.2.2 Unable to Enter RF Signal Query Mode ...................................................................... 94
A.3 Zone Fault ............................................................................................................................ 94
A.3.1 Zone is Oine ............................................................................................................. 94
A.3.2 Zone Tamper-proof ..................................................................................................... 95
A.3.3 Zone Triggered/Fault .................................................................................................. 95
A.4 Problems While Arming ....................................................................................................... 95
A.4.1 Failure in Arming (When the Arming Process is Not Started) ..................................... 95
A.5
Operaonal Failure .............................................................................................................. 95
A.5.1 Failed to Enter the Test Mode ..................................................................................... 95
A.5.2 The Alarm Clearing Operaon on the Panel Does Not Produce the Alarm Clearing
Report .................................................................................................................................. 96
A.6 Mail Delivery Failure ............................................................................................................ 96
A.6.1 Failed to Send Test Mail .............................................................................................. 96
A.6.2 Failed to Send Mail during Use ................................................................................... 96
A.6.3 Failed to Send Mails to Gmail ..................................................................................... 96
A.6.4 Failed to Send Mails to QQ or Foxmail ........................................................................ 97
AX Security Control Panel
vii