96
Troubleshooting
Symptom Check items Solutions
I can’t save data
to storage media
(SD Memory
Card, USB Drive).
• Is Hioki optional media being used? Use a Hioki optional SD Memory Card or
USB Drive.
Proper operation of the instrument with
media other than options provided by
Hioki is not guaranteed.
• Has the media been inserted properly? Insert the media properly. (p. 68)
• Has the media been formatted (initialized)? Format media when using it for the rst
time. (See “3.2 Formatting Media” in the
Instruction Manual.)
• Is there enough available space left on the
media?
Format or switch media.
• Are there more than 1000 les in the
folder?
Keep the number of les stored in every
folder to a maximum of 1000. If a folder
contains an excessive number of les, it
will take a while to store.
You can copy and delete les. (See“3.5
Managing Data” in the Instruction
Manual.)
I can’t charge
the Z1007
Battery Pack (the
CHARGE LED
does not light up).
• Does the ambient temperature exit the
charging temperature range of 5°C to
35°C?
Charge the Z1007 within an ambient
temperature range of 5°C to 35°C.
• Was the instrument stored for an extended
period of time with a Battery Pack
installed?
The Battery Pack may have deteriorated.
(p. 34)
Please purchase a new Battery Pack.
Remove the Battery Pack before storing
the instrument if it will not be used for
one month or more.
The length of
time I can power
the instrument
with the Z1007
Battery Pack
has signicantly
decreased,
even right after
charging.
• The Battery Pack’s capacity may have
diminished due to deterioration.
The Battery Pack may have deteriorated.
(p. 34)
Please purchase a new Battery Pack.
I’ve installed the
Z1007 Battery
Pack, but I can’t
turn on the
instrument.
• Is the instrument being used in a cold
place?
• Due to the Battery Pack’s characteristics,
the instrument may not start up if the
Battery Pack is cold.
Take one or more of the following
measures:
• Attach two Battery Packs in the
instrument.
• Warm the Battery Pack to room
temperature.
• Replace the Battery Pack with a
standby Battery Pack.
If you can’t identify the cause of your issue
Perform a system reset (initialization).
See “Initialization (resetting the system)” (p. 82).
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