HP Integrity BL860c i2 User Manual

Table 9 Basic Low End Troubleshooting (continued)
ActionConditionStep
2. Search for the boot disk path using the UEFI shell
(map-r) command.
3. Examine the iLO 3 MP logs for entries related to
processors, processor power modules, and shared
memory, and core I/O devices (see “Errors and error
logs” (page 101) for more details).
4. As a last resort, replace the server blade. This issue is
fixed when all boot paths are found.
Nothing can be logged for this condition.Cannot see OS prompt on system console. iLO
3 MP is running.
5
1. Examine the iLO 3 MP logs for entries related to
processors, processor power modules, shared memory,
and core I/O devices (see “Errors and error logs”
(page 101) for more details). This issue is fixed when the
OS prompt appears on the system console.
NOTE: All events listed below are logged in both FPL and SEL unless otherwise noted. An event of alert level 2 or
greater will be logged in both places, alert level 1 or 0 is logged in FPL only.
1. Be sure that the Blade Link is properly installed and
fully seated.
“POWER_FAIL_NO_SBL” - Power command
failed because no Blade Link is installed
6a
2. Look for bent connector pins on the Blade Link
1. If the Blade Link was not removed, be sure that is
properly installed and fully seated.
“SBL_REMOVED “ - Blade Link was removed6b
2. Look for bent connector pins on the Blade Link.
1. Be sure that the Blade Link is properly installed and
fully seated.
“ILO_RST_REASON_SBL” - The iLO 3 was reset
because the Blade Link was installed (FPL only)
6c
2. Look for bent connector pins on the Blade Link.
1. Use the sysset command.“SYSVARS_MISMATCH” - The system variable
stored on the Blade Link does not match the
system variable stored on the blade.
6d
1. Be sure that the Blade Link installed in the correct slot
and enclosure, see “Installing the Blade Link for BL870c
i2 or BL890c i2 configurations” (page 22)
“SBL_DOMAIN_IMPROPER_SBL” - The Blade Link
currently installed is not appropriate for the blade
slot (even/odd) and enclosure (c7000/c3000)
being used
6e
2. Be sure that the Blade Link is properly installed and
fully seated.
3. Look for bent connector pins on the Blade Link.
1. Be sure that the Blade Link installed in the correct slot
and enclosure, see “Installing the Blade Link for BL870c
i2 or BL890c i2 configurations” (page 22)
“POWER_FAIL_IMPROPER_SBL” - Power
command failed because the Blade Link currently
installed is not appropriate for the blade slot
6f
2. Be sure that the Blade Link is properly installed and
fully seated.
(even/odd) and enclosure (c7000/c3000) being
used
3. Look for bent connector pins on the Blade Link.
1. Be sure that the Blade Link is properly installed and
fully seated.
Incorrect number of processors displayed for the
conjoined blades
6g
2. Look for bent connector pins on the Blade Link.
1. Be sure that the Blade Link is properly installed and
fully seated.
“QPI_CPU_LINK_DEGRADED”6h
90 Troubleshooting

HP Integrity BL860c i2 Specifications

General

Brand	HP
Model	Integrity BL860c i2
Category	Server
Language	English