HP OmniBook 500 User Manual

HP Omnibook 500 Troubleshooting and Diagnostics 3-15
Symptom Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
PCMCIA
General problems. Restart the computer.
Remove and reinsert the PC
Card.
If the card requires an IRQ,
make sure one is available.
Check settings in Control
Panel.
Check for conflicts or refresh
the device list in Device
Manager.
Check the HP Notebook web
site for installation
instructions (page vi), and to
make sure the computer
supports the problem card.
When using a PC Card in a
docking system, insert or
remove the card while the
system is turned on.
Download current drivers
from the card manufacturer’s
web site.
Test the PC Card with the
e-DiagTools diagnostics.
Motherboard. Using a flashlight, look for
bent pins inside the PCMCIA
socket.
AC adapter
Does not power the
computer.
Try another AC adapter, if
available.
AC adapter.
Motherboard.
The AC adapter cannot be
repaired, and must be
replaced if defective.
Motherboard
Evidence of spilled
liquid.
Declared to be caused by
customer abuse.
Bent or broken
connectors, or burnt
component.
Declared to be caused by
customer abuse.
Motherboard
cracked.
Declared to be caused by
customer abuse.
Miscellaneous
Clock loses time. Plug in the AC adapter for 24
hours to charge the CMOS
battery.
CMOS battery.
Motherboard.
Charge the CMOS battery.
Computer gets
abnormally hot
Always set the computer on a
flat surface, so that air can
flow freely around and
underneath it.
Make sure the air vents are
clear.
Games and other programs
that drive CPU usage toward
100% can contribute.
Heatsink/fan. Check the heatsink/fan for
proper fan operation or
damage.

HP OmniBook 500 Specifications

General

Brand	HP
Model	OmniBook 500
Category	Laptop
Language	English