Solving Problems with Your Computer
Troubleshooting Techniques
110 Reference Guide
2. Double-click Phone and Modem Options.
3. Select the Modems tab.
4. Select the internal modem.
5. Click Remove.
6. Click OK.
You may also want to test the PC card with diagnostics. See “Testing Hardware
Operation.”
Performance problems
If the computer pauses or runs sluggishly
= Press Ctrl+Alt+Del to see if an application is not responding.
= Reboot the computer.
= Delete temporary and unneeded files.
= Certain background operations (such as virus-scanning software) can affect
performance while they’re running.
= Some file browsers may be unresponsive while they’re processing a graphic image or
waiting for broken network connections to time out.
= Install additional memory if Windows is spending a lot of time swapping to disk.
= Check the amount of available free disk space.
Port replicator problems
If a port on a port replicator isn’t working
= Check that AC power is connected.
= While undocked, try using the corresponding notebook port.
= See the manual for the port replicator.
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