HP Z240 User Manual

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All necessary device drivers are installed.
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All external media (such as optical disks or USB drive keys) are removed before startup.
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The latest version of BIOS, drivers, and software are installed.
HP troubleshooting resources and tools
This section provides information to guide you in troubleshooting your system.
Online support
Online support resources include web-based troubleshooting tools, technical knowledge databases, driver
and patch downloads, online communities, and product change notication services.
The following websites are also available to you:
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http://www.hp.com—Provides useful product information.
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http://www.hp.com/support/workstation_manuals—Provides the latest online documentation.
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http://www.hp.com/go/workstationsupport—Provides technical support information for workstations.
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http://www8.hp.com/us/en/contact-hp/phone-assist.html—Provides a listing of the worldwide
technical support telephone numbers. Select your region.
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http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for
workstations.
HP Support Center
To help you troubleshoot problems yourself, HP provides the HP Support Center. The HP Support Center is a
portal to an extensive selection of online tools. To access the HP Support Center, complete the following
steps:
1. Go to http://www.hp.com/go/workstationsupport.
2. Search for your product.
HP Chat Support
HP Chat Support is a set of web-based support tools that automate and speed up the resolution of problems
concerning desktop computing, tape storage, and printing.
HP Chat Support enables you to electronically submit a support ticket to HP over the web. When you submit a
support ticket, HP Chat Support collects information about the workstation and passes it to an online support
specialist. The collection of information might take up to 30 seconds, depending on the workstation
conguration. When you submit a support ticket, you receive a conrmation message containing your case ID,
the support hours for your location, and the estimated time of response.
For more information about HP Chat Support, go to http://instantsupport.hp.com/.
NOTE: This feature is not available for Linux.
Customer Advisories, Customer and Security Bulletins, and Customer Notices
To nd advisories, bulletins, and notices:
HP troubleshooting resources and tools 63

HP Z240 Specifications

General

Chassis type	Tower
Product color	Black
Country of origin	China
Water cooling system	No
Product type	Workstation
Motherboard chipset	Intel® C236
Memory slots	4x DIMM
Internal memory	8 GB
Memory channels	Dual-channel
Memory clock speed	2133 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	64 GB
Memory layout (slots x size)	2 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	-
Total storage capacity	1000 GB
Number of HDDs installed	1
On-board graphics card ID	0x191D
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics P530
Graphics card Open GL support	Yes
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	400 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Power supply	400 W
Recovery operating system	Windows 10 Pro
Operating system installed	Windows 7 Professional
Operating system architecture	64-bit
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	6
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity	0
Tcase	- °C
Bus type	DMI3
Stepping	R0
Processor cache	8 MB
Processor model	E3-1245V5
System bus rate	8 GT/s
Processor series	Intel Xeon E3-1200 v5
Processor socket	LGA 1151 (Socket H4)
Processor threads	8
Processor codename	Skylake
Processor frequency	3.5 GHz
Processor cache type	Smart Cache
Configurable TDP-down	- W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
PCI Express configurations	1x16, 1x8+2x4, 2x8
Thermal Design Power (TDP)	80 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory clock speeds supported by processor	1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Scalability	1S
Processor ARK ID	88173
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Secure Key Technology version	1.00

Weight and Dimensions

Depth	442 mm
Width	170 mm
Height	399 mm
Weight	8600 g