HP Z240 User Manual

Problem Cause Possible Solution
2. Repeat this process until the faulty device is identied.
Remove the graphics card last. Replace the faulty device.
3. If no faulty device is found, replace the system board.
OR
1. Press and hold the power button for less than four
seconds. If the hard drive LED does not illuminate:
a. Verify that the computer is plugged into a working
AC outlet.
b. Verify that the power button harness is connected to
the inline front panel I/O device assembly connector.
2. Verify that the power supply unit (PSU) cables are
connected to the system board.
3. Verify power supply unit PSU functionality (Tower only):
a. Disconnect the AC power.
b. Unplug cables connected to the system board.
c. Reconnect AC power
●
If the PSU fan spins and the BIST LED
illuminates, the PSU is good; replace the
system board.
●
If the PSU fan does not spin or the LED does
not illuminate, replace the PSU.
Solving hard drive problems
Problem Cause Solution
Hard drive error Hard drive has bad sectors or
has failed.
Locate and block the usage of bad sectors. If necessary,
reformat the hard drive.
If the drive is detected by the UEFI, run F2 Diagnostics Drive
Test.
Disk transaction problem The directory structure is bad, or
there is a problem with a le.
1. Open Windows Explorer and select a drive.
2. Right click on the drive and select Properties > Tools.
3. Under Error-checking, select Check Now.
Drive not found (identied) Improper cable connection On computers with discrete data and power cables, make sure
that the data and power cables are securely connected to the
hard drive. (See the Hard drive section of this guide for
connection details.)
Improperly seated hard drive On systems with blind-mate drive connections, check for
connector damage on the drive and in the chassis.
Reseat the hard drive and its carrier in the chassis to make
sure that a proper connection. (See the Hard drive section of
this guide for connection details.)
Troubleshooting scenarios and solutions 67

HP Z240 Specifications

General

Chassis type	Tower
Product color	Black
Country of origin	China
Water cooling system	No
Product type	Workstation
Motherboard chipset	Intel® C236
Memory slots	4x DIMM
Internal memory	8 GB
Memory channels	Dual-channel
Memory clock speed	2133 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	64 GB
Memory layout (slots x size)	2 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Card reader integrated	-
Total storage capacity	1000 GB
Number of HDDs installed	1
On-board graphics card ID	0x191D
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics P530
Graphics card Open GL support	Yes
On-board graphics card family	Intel® HD Graphics
Maximum on-board graphics card memory	1 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	400 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1150 MHz
Number of displays supported (on-board graphics)	3
Power supply	400 W
Recovery operating system	Windows 10 Pro
Operating system installed	Windows 7 Professional
Operating system architecture	64-bit
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	4
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	6
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity	0
Tcase	- °C
Bus type	DMI3
Stepping	R0
Processor cache	8 MB
Processor model	E3-1245V5
System bus rate	8 GT/s
Processor series	Intel Xeon E3-1200 v5
Processor socket	LGA 1151 (Socket H4)
Processor threads	8
Processor codename	Skylake
Processor frequency	3.5 GHz
Processor cache type	Smart Cache
Configurable TDP-down	- W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
PCI Express configurations	1x16, 1x8+2x4, 2x8
Thermal Design Power (TDP)	80 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory clock speeds supported by processor	1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Scalability	1S
Processor ARK ID	88173
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Secure Key Technology version	1.00

Weight and Dimensions

Depth	442 mm
Width	170 mm
Height	399 mm
Weight	8600 g