News
For notices about product life cycles, warnings, and rectications, visit Support >
Bulletins > Product Bulletins.
Cases
To learn server applications, visit Computing Product Case Library.
Contact Huawei
Huawei provides comprehensive technical support and services. To obtain
assistance, contact Huawei technical support as follows:
● Contact Huawei customer service center.
Enterprise customers in China:
– Call 400-822-9999
– Send emails to support_e@huawei.com.
Enterprise customers outside China: visit Global Service Hotline.
Telecom carriers in China:
– Call 400-830-2118
– Send emails to support@huawei.com.
Telecom carriers outside China: visit Global TAC Information.
● Contact the technical support personnel of your local Huawei
oce.
11.2 Product Information
Table 11-1 provides common information about Huawei servers.
Table 11-1 Product information
Item
Description How to Obtain
Server product
documentation
Server user guide, which
provides information
about the structure,
specications, and
installation of the server.
Visit Support >
Intelligent Servers,
select a product model,
and view the
Documentation tab
page.
Computing Product
Compatibility Checker
A tool used to query the
OSs, parts, and
peripherals compatible
with a server.
Computing Product
Compatibility Checker
Maintenance
Information Inquiry
System
A system used to query
the service information
about servers.
Maintenance Status
FusionServer Pro XH321 V5 Server Node
Maintenance and Service Guide 11 More Information
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