120 IBM BladeCenter PS700, PS701, and PS702 Technical Overview and Introduction
Firmware updates for the AMM, I/O modules, and blades can be obtained from the IBM Fix
Central web page:
http://www.ibm.com/support/fixcentral/
Repair and verify system
Repair and verify (R&V) is a system used to guide a service provider through the process of
repairing a system and verifying that the problem has been repaired. The steps are
customized in the appropriate sequence for the particular repair for the specific system being
repaired. The following repair scenarios are covered by R&V:
Replacing a defective field-replaceable unit (FRU)
Reattaching a loose or disconnected component
Correcting a configuration error
Removing or replacing an incompatible FRU
Updating firmware, device drivers, operating systems, middleware components, and IBM
applications after replacing a part
R&V procedures are designed to be used both by service representative providers who are
familiar with the task at hand and those who are not. Education On Demand content is placed
in the procedure at the appropriate locations. Throughout the R&V procedure, repair history is
collected and provided to the Service and Support Problem Management Database for
storage with the serviceable event, to ensure that the guided maintenance procedures are
performed correctly.
Clients can subscribe through the subscription services to obtain the notifications on the
latest updates available for service-related documentation. The latest version of the
documentation is accessible through the Internet. A CD-ROM-based version is also available.
4.5 Manageability
Several functions and tools help manageability, and can allow you to efficiently and effectively
manage your system.
4.5.1 Service user interfaces
The Service Interface allows support personnel or the client to communicate with the service
support applications in a server and BladeCenter AMM using a console or user interface.
Delivering a clear, concise view of available service applications, the Service Interface allows
the support team to manage system resources and service information in an efficient and
effective way.
Applications available through the Service Interface are carefully configured and placed to
give service providers access to important service functions. Various service interfaces are
used, depending on the state of the system and its operating environment. The following list
details the primary service interfaces:
Light Path (for more information see“Light Path” on page 118)
Blade LED Details (for more information see “Light Path” on page 118)
Service Processor
Blade front panel (for more information see “The front panel” on page 119
Operating system service menu
IVM Service Management
BladeCenter event log
BladeCenter Service Advisor and Blade LED details
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