JCM TBV Series User Manual

Part No. 960-100941R_Rev. A © 2016 JCM American Corporation
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TBV Transaction Based Validator JCM® Training Overview October, 2016
T ICKET R EJECT E RROR C ODES
Ticket Reject Error Codes apply to a Ticket not being accepted, and are indi-
cated by the Bezel LED flashing a
GREEN color in Test Mode (Offline).
Count the number of Flashes between pauses to identify the Error, Causes and
Solutions.
Table 17 TBV Ticket Reject Error Codes
Offline
LED Color
Flash
Sequence
Error Causes and Solutions
1
Unconfigured
Barcode Coupon
Barcode coupon information is not set.
[Solution] Check that a proper Barcode Coupon is inserted. Check that
Barcode Coupon specifications are set correctly.
[Relative Parts] Barcode Sensor
If the condition is not resolved, change the above related part. Check that a
proper Barcode Coupon is inserted. Calibrate the Unit.
2 Format Error
The format does not meet the Barcode Coupons specification.
[Solution] Check that a properly formatted Barcode Coupon is inserted.
Clean the Transport Path.
[Relative Parts] Barcode Sensor
If the condition is not resolved, change the above related part. Calibrate the
Unit.
3
Number of
Characters is less
or more than its
settings
The number of Barcode Coupons characters does not match settings.
[Solution] Check that a properly formatted Barcode Coupon is inserted.
Clean the Transport Path.
[Relative Parts] Barcode Sensor
If the condition is not resolved, change the above related part or parts.
Calibrate the Unit.
4
Start Bit
Detection Error
The Start Bit of the Barcode Coupon cannot be detected.
[Solution] Check that a properly formatted Barcode Coupon is inserted.
Clean the Transport Path.
[Relative Parts] Barcode Sensor
If the condition is not resolved, change the above related part. Calibrate the
Unit.
5
Stop Bit
Detection Error
The Stop Bit of the Barcode Coupon cannot be detected.
[Solution] Check that a properly formatted Barcode Coupon is inserted.
Clean the Transport Path.
[Relative Parts] Barcode Sensor
If the condition is not resolved, change the above related part. Calibrate the
Unit.
6
Barcode Coupon
Type Error
The Barcode Coupon Type does not match the settings.
[Solution] Check that a properly formatted Barcode Coupon is inserted.
Clean the Transport Path.
[Relative Parts] Barcode Sensor
If the condition is not resolved, change the above related part. Calibrate the
Unit.
7
Magnification
Abnormal
The Sensors detected abnormal Barcode magnification, Light print.
[Solution] Check the Barcode Coupon for proper printing.
[Relative Parts] Barcode Sensor
If the condition is not resolved, change the above related part. Calibrate the
Unit.
NOTE: In Operational Mode (Online), Reject Errors are not displayed on the
Bezel LED, which remains lit BLUE.

JCM TBV Series Specifications

General

Brand	JCM
Model	TBV Series
Category	Bank Note Validator
Language	English