CHAPTER 20
Contacting Customer Support
IN THIS CHAPTER
Contacting Customer Support | 99
Locating CTP Component Serial Numbers | 100
Information You Might Need to Supply to JTAC | 100
Contacting Customer Support
See the Juniper Networks Web site for complete customer service information:
•
https://support.juniper.net/support/
For your convenience, we provide multiple options for requesting and receiving technical support from
the Juniper Networks Technical Assistance Center (JTAC):
•
By the Web using Juniper Networks, Inc. Service Request Manager:
https://support.juniper.net/support
•
By telephone:
From the US, Canada, and Mexico at 1–888–314–JTAC
From all other locations at 408–745–9500
RELATED DOCUMENTATION
Return Procedure | 93
Locating CTP Component Serial Numbers | 100
Information You Might Need to Supply to JTAC | 100
Returning CTP Products for Repair or Replacement | 94
99
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