•Pressthepowerbuttonagaintoensurethatthecomputeristurnedon.
Iftheproblempersists,contactyourlocalServiceProvider.
WhenIturnonthecomputer,onlyawhitecursorisdisplayedonablankscreen.
Restoretheentirecontentsofyourharddiskdrivetotheoriginalfactorycontentsusingtherecovery
programsprovidedonyourcomputer.
Iftheproblempersists,contactyourlocalServiceProvider.
Myscreengoesblankwhilethecomputerison.
Yourscreensaverorpowermanagementmightbeenabled.Dooneofthefollowingtoexitfromthescreen
saverortoresumefromsleeporhibernationmode:
•Pressanykeyonthekeyboard.
•Pressthepowerbutton.
•PressFn+F2tocheckwhethertheLCDscreenhasbeenturnedoff.
Problemswithdrivesandotherstoragedevices
Thistopicprovidesinstructionsontroubleshootingproblemswithdrivesandotherstoragedevices.
Harddiskdriveproblems
Printtheseinstructionsfirst.
Theharddiskdrivemakesarattlingnoiseintermittently.
Therattlingnoisemightbeheardwhen:
•Theharddiskdrivebeginsorfinishesgettingaccesstodata.
•Youcarrytheharddiskdrive.
•Youcarryyourcomputer.
Thisisanormalcharacteristicofaharddiskdriveandcanbeignored.
OneKeyRecoveryprogramproblems
Printtheseinstructionsfirst.
Backupcannotbemade.
Ensurethat:
•YouareusingaWindowsoperatingsystem.
•Thereisenoughspaceonyourharddiskdrivetostorethebackupdata.
Failtorestorethesystempartitiontothefactorydefaultstate.
Thecausemightbethatthepartitionpropertiessuchasthesizeorthecapacityofyoursystemhasbeen
modified.
Apasswordproblem
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Chapter9.Troubleshootingcomputerproblems41