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– If the print media exits to the top of the fuser, grasp the sheet on both sides and gently pull
it out.
5 Close the printer side door (Door A).
6 Close the duplex unit door (Door E).
Clearing jams from the optional duplex unit
Note: If an optional envelope feeder is installed on the printer, you must remove it so you
can open the duplex unit door. For instructions, see Removing the optional
envelope feeder.
1 Push up on the latch to release the duplex unit door (Door E).
2 Gently lower the door to the open position.
3 Remove the jammed sheet based on its location.
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