Mercedes-Benz emergency call system
Information on available emergency call systems
Two types of emergency call system are available
t
o you in the vehicle:
R
Mercedes-Benz emergency call system
R
112 emergency call system (EU eCall)
The Mercedes-Benz Emergency Call System is not
available in all countries. You can nd more infor-
mation on the regional availability of eCall at:
https://www.mercedes-benz-mobile.com/extra/
ecall/
The f
ollowing applies for both emergency call sys-
tems:
R
The transfer of specic data is required for the
intended function of both emergency call sys-
tems. This will be explained in the "Data trans-
fer" section (/ page 373).
R
Both emergency call systems are included as
standard equipment in your vehicle and are
activated at the factory.
R
The use of bo
th emergency call systems is
exempt from charges.
R
Both emergency call systems only function in
areas in which the mobile phone network pro-
viders oer mobile phone coverage.
For both systems, insucient network cover-
age from the mobile phone network providers
can result in an emergency call not being
transmitted.
Dierences be
tween the Mercedes-Benz emergency call system and the 112 emergency call system (EU eCall)
Mercedes-Benz emergency call system 112 emergency call system (EU eCall)
R
The Mer
cedes-Benz emergency call system is permanently logged in to
the mobile phone network.
R
Automatic and manual Mercedes-Benz emergency calls are transmitted
to a Mercedes-Benz emergency call centre.
In the event that the emergency call centre of the Mercedes-Benz emer-
gency call system cannot be reached (e.g. due to a lack of network cov-
erage), the 112 emergency call is carried out automatically.
R
If y
ou decide on the 112 emergency call system (EU eCall) only, then the
system only logs in to the mobile phone network aer the triggering of a
manual or automatic emergency call.
R
The 112 emergency call system (EU eCall) transmits automatic and
manual emergency calls directly to public coordination centres.
370
MBUX multimedia system
To Next Page
Loading...
Need help?
General
