Problem solving guide
45
With the help of the following guide, minor faults in the performance of the
appliance, some of which may result from incorrect operation, can be remedied
without contacting Miele. This will save you time and money because you will not
need a service call.
Please note, however, that a call-out charge will be applied to unnecessary service
visits where the problem could have been rectified as described in these operating
instructions.
The programme does not start
Problem Possible cause and remedy
The display remains
dark and the Start/Stop
sensor does not light up
or flash.
There is no power to the machine.
Check whether the washing machine is switched
on.
Check whether the washing machine is connected
to the electricity supply.
Check whether the circuit breaker has tripped.
The washing machine has switched off automatically
to save energy.
Switch it back on with the button.
The following appears
in the display:
Door will not lock. Call
Miele.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the programme again.
If the fault message appears again, contact Miele.
The programme does
not start when Spin is
selected.
You have not yet completed the initial commissioning
process.
Follow the instructions in the section Completing
the commissioning process in these instructions.
The display is dark and
the Start/Stop sensor is
flashing slowly.
The display has switched off automatically to save
energy.
Touch any sensor. The display will switch on again.
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