1-2 INTRODUCTION
2.3 European Radio Support Centre (ERSC)
The ERSC Customer Information Desk is available through the following service numbers:
Austria: 08 00 29 75 41 Italy: 80 08 77 387
Belgium: 08 00 72 471 Luxemburg: 08 00 23 27
Denmark: 80 88 05 72 Netherlands: 08 00 22 45 13
Finland: 08 00 11 49 910 Norway: 80 01 11 15
France: 08 00 90 30 90 Portugal: 08 00 84 95 70
Germany: 08 00 18 75 240 Spain: 90 09 84 902
Greece: 00 80 04 91 29 020 Sweden: 02 07 94 307
UK : 08 00 96 90 95 Switzerland: 08 00 55 30 82
Ireland: 18 00 55 50 21 Iceland: 80 08 147
Or dial the European Repair and Service Centre:
Tel: +49 30 6686 1555
Please use these numbers for repair enquiries only
2.4 Piece Parts
Some replacement parts, spare parts, and/or product information can be ordered directly. If a
complete Motorola part number is assigned to the part, it is available from Motorola Radio
Aftermarket and Accessory Division (AAD). If no part number is assigned, the part is not normally
available from Motorola. If the part number is appended with an asterisk, the part is serviceable by
Motorola Depot only. If a parts list is not included, this generally means that no user-serviceable
parts are available for that kit or assembly.
All part orders should be directed to :
Motorola GmbH
Customer Care
AM Borsigturm 130
13507 Berlin
Germany.
EMEA Test Equipment Support
Information related to support and service of Motorola Test Equipment is available via Motorola
Online (Extranet), through the Customer Care organisation of Motorola’s local area representation
or by calling the the European Repair and Service Centre: Tel: +49 30 6686 1555.
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