7 Troubleshoot PowerRouter • Solar Inverter • Installation manual
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7.6 Procedures
7.6.1 Restart the PowerRouter
The PowerRouter can be restarted in any of the following ways:
• Turn the system off and on with the on/off switch on the display.
• Use the restart function in the service menu.
7.6.2 Check the PowerRouter airflow
If an over-temperature condition occurs check the following:
• Make sure the ambient temperature in the room where the PowerRouter is located does not exceed
40 degrees Celsius.
• Make sure the airflow through the PowerRouter is not obstructed. Check the air output at the top and
the air input at the bottom.
• Open the connection area of the PowerRouter and make sure the internal fans are turning (this step
must be performed by a trained service engineer).
7.6.3 Check the internet connection
The display will show information about the internet status like: Internet connection status (ok, error,
counting), Last date and time when the PowerRouter was connected to the internet, the IP number and
status of the firmware distribution.
7.6.4 Look up the firmware versions and id number
Open the display menu and navigate to revision. Here you will find:
• The firmware versions of the various internal modules.
• The PowerRouter's unique identification number here.
7.6.5 Reset the PowerRouter
If the PowerRouter is not working as expected, it may help to perform a restart.
Notify the end-user before you do a restart. A restart of the PowerRouter can result in a temporary power
failure. This means that no power will be available for the end-user. The restart takes less than 1 minute.
1. Notify the end-users that there may be a brief power interruption.
2. Open the display menu.
3. Navigate to the restart procedure.
4. Activate the restart procedure.