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Zing Mobile Hotspot
NETGEAR Zing Mobile Hotspot User Manual
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NE
T
GEAR
®
Zing
Mobile
H
otspot
™
User Guide
©
201
3
Sprint. Sprint and the logo are
trademarks o
f Sprint. Other marks are trademarks of their
respective owners.
4114045 Rev 2
2
Table of Contents
User Guide
1
Table of Contents
2
Get Started
9
Your Device
9
Package Contents
10
Care and Maintenance
11
System Requirements
11
Setting up Your Device
12
Device Setup
12
Starting Your Device for the First Time
12
Getting Help
13
Visiting the Sprint Website
14
Contacting Sprint Customer Service
14
Device Basics
15
Components of Your Device
15
GSM, 3G, and LTE Networks
16
Mobile Broadband Information and Settings
16
Signal Information
17
Internet Connection Information
17
Battery
17
Installing the Battery
18
Charging the Battery
19
Battery Information and Settings
21
Power Button
22
Turning Your Device on and off
22
Controlling Your Device Using the Power Button
23
Restarting Your Device
23
Led
24
Device Tutorial
24
LCD Touchscreen
25
Micro-SIM
25
Alerts
25
Your Network Connection
26
Launching Your Network Connection
26
Setting up a Guest Wi-Fi Network
26
Turning the Guest Wi-Fi Network on
26
Turning the Guest Wi-Fi Network off
27
Randomizing the Guest Wi-Fi Password
27
Change the Guest Wi-Fi Password
28
Sharing Your Connection
28
Manually Entering the Wi-Fi Information
28
Connecting through WPS
29
Connecting through USB
32
Making a Tethered Connection
32
TRU-Install
34
LCD Touchscreen Interface
35
Interpreting the LCD
35
LCD Information Screens
36
Data Usage Screen
37
Billing Cycle Screen
38
Session Screen
38
Connected Devices Screen
39
Device Screen
40
Wi-Fi Screen
41
Main Wi-Fi Screen
42
Guest Wi-Fi Screen
43
WPS Screen
43
Wi-Fi Options Screen
44
Block List Screen
45
Settings Screen
46
Display Screen
47
Display > Timeout Screen
48
Network Screen
49
Roaming Screen
50
Status Screen
50
Updates Screen
52
Sleep Screen
52
GPS Screen
53
Reset Screen
54
More Screen
54
Support Screen
55
About Screen
56
Mobile Apps Screen
57
Feedback Screen
57
Alerts Screen
58
Zing Manager (Browser) Interface
59
Home Page
59
Displaying the Zing Manager Home Page
60
Logging in as an Administrator
61
Data Usage
63
My Account Summary
63
Alerts
64
Status (Connection Details)
64
Devices Page
66
Wi-Fi Page
67
Connect Tab
67
Options Tab
68
MAC Filter Tab
72
GPS Page
73
Settings Page
76
General > Device Tab
76
General > Software and Reset Tab
77
General > System Logs Tab
79
Network > Preferences Tab
80
Network > APN (Access Point Name) Tab
82
Network > SIM Security Tab
84
Network > Status Details Tab
85
Router > Basic Tab
88
Router > Port Forwarding Tab
91
Router > Port Filtering Tab
92
Support Page
94
About Page
96
Feedback Page
99
Device Settings
101
Display Settings
101
Turning the LED on or off
101
Setting the LCD Timeout
101
Setting the LCD Brightness
102
Router Settings
103
Enabling VPN Passthrough
103
Upnp (Universal Plug and Play)
103
Dhcp
103
DNS Mode
104
Enabling Port Forwarding
105
Enabling Port Forwarding for an Application
105
Disabling Port Forwarding for an Application
105
DMZ - General
106
Enabling DMZ
106
Configuring DMZ
106
Port Filtering Panel: Enabling Port Filterings
107
Port Filtering Panel: Enabling Port Filtering for an Application
107
Port Filtering Panel: Disabling Port Filtering for an Application
107
Login Settings
108
Changing the Zing Manager URL
108
Changing the Zing Manager Password
108
Configuring Networks
109
Viewing Network Activation Information
109
Viewing Data Usage
109
Network Settings
110
Setting the Roaming Mode
110
Enabling / Disabling the Roaming Guard Warning Message
111
Setting the Allowed Network Mode
111
Configuring Access Point Names
112
Software and Reset
114
Exporting and Importing Settings
114
Exporting Settings
114
Importing Settings
114
Update Mobile Hotspot Software and Firmware
114
Downloading Software Updates
115
Upgrading Firmware from a File
116
Resetting Your Device
116
Clearing Account Details Only
116
Resetting Device Settings Only
117
Resetting to Factory Default Settings
118
GPS Settings
119
Enabling / Disabling GPS
119
Setting the GPS Mode
119
Using Metric Units
120
Configuring the Wi-Fi Network
121
Setting the Maximum Number of Wi-Fi Devices
121
Wi-Fi Security
122
Change Wi-Fi Network Names and Passwords
123
Displaying Wi-Fi Network Name and Password on LCD Home Screen
126
Enable / Disable the Block List
127
Displaying and Blocking Currently Connected Devices (Block List)
127
View and Unblock Devices (Block List)
128
Allowing or Denying Computers Access to the Network (MAC Filter)
129
Disable Wi-Fi When Tethering Device (Connected through USB)
130
Setting the Sleep (Inactivity) Timer
131
Wi-Fi Channel
131
Frequently Asked Questions
133
How Can I Tell I'M Connected to GSM, 3G or LTE
133
How Do I Connect to Wi-Fi
133
Is Roaming on LTE Supported
134
What Do I Do if I Forget the Main or Guest Wi-Fi Password
134
What Do I Do if I Forget the Administrator Password
135
If the Connection Is "Always On," am I Always Being Billed
135
Questions about GPS
135
What Is GPS
135
Where Can I Use GPS
135
How Do I Enable or Disable GPS
135
What Are some GPS Limitations
135
How Can I Stream GPS Data to Use with a Third-Party GPS Application
135
Questions about WPS
136
What Is WPS
136
How Do I Use WPS
136
If a Wireless Device Has a WPS Button or a WPS Software Option, Must I Use It to Connect Via Wi-Fi
136
How Do I Access My Corporate Network through a VPN
137
Are Terminal Sessions Supported
137
Tips
138
Extending Battery Life
138
Mobile Hotspot Location
138
Improving Signal Strength
138
Improving 3G Network Service
139
Improving Wi-Fi Performance
139
Security Tips
141
Finding the MAC Address
141
Finding the IP Address
142
Troubleshooting
143
General Tips
143
LCD Is Dark
143
Insufficient Signal Strength
143
Cannot Connect to Wi-Fi
144
Cannot Connect through USB
144
Cannot Display the Home Page
145
Cannot Connect to the Mobile Broadband Network
146
GPS Doesn't Seem to be Available
146
Cannot Check for Updates
147
Technical Specifications
148
Radio Frequency and Electrical Specifications
148
Software Specifications
149
Environmental Specifications
150
Mechanical Specifications
150
Safety Information
151
Important Notice
151
Safety and Hazards
151
Proper Battery Use and Disposal
151
Regulatory Notices
153
Legal
155
Patents
155
Licenses
155
GNU General Public License (Version 2)
155
GNU General Public License (Version 3)
161
GNU Lesser General Public License (Version 2.1)
173
GNU Lesser General Public License (Version 3)
181
Fontconfig License
184
Libxml2 License
185
Locapi License
186
Pimd License
187
Shadow License
188
ISC License
188
Openssl License
189
Original Ssleay License
190
Trademarks
191
Copyright
192
Limitation of Liability
192
Additional Information and Updates
192
Index
193
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NETGEAR Zing Mobile Hotspot Specifications
General
Brand
NETGEAR
Model
Zing Mobile Hotspot
Category
Wireless Router
Language
English
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