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Oki MC362w Maintenance Manual

Oki MC362w
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44952001TH Rev.2
7-51
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
7.5.5.(1) LCD Display Trouble
(1-1) LCD displays nothing
Check item Checking method Action in case of NG
(1-1-1) Checking fuse
Fuse on SU board Check whether F1 or F5 has
blown.
Replace F1 or F5 or SU
board.
(1-1-2) Checking connections
Connection between low-
voltage power supply unit and
SU board
Make sure the low-voltage power
supply unit is connected to the
POWER connector on the SU
board properly.
Check whether the cable connector
is half-connected or tilted, or
whether wires are broken.
Check whether there is any fault in
the cable assembly, e.g., missing
wires.
Connect the cable
properly.
Cable assembly connecting
low-voltage power supply unit
to SU board
Replace the cable with
a good cable.
Connection between SU
board and operation panel
Make sure the 16-pin FFC is
connected to the OPE connector
on the SU board properly.
Make sure the 16-pin FFC is
connected to the CN1 connector
on the OPE board properly.
Check whether the cable connector
is half-connected or tilted.
Connect the cable
properly.
FFC connecting SU board to
OPE board
Check for broken wires using a
tester.
Check visually whether the sheath
peels.
Replace the cable with
a good cable.
Connection between SU
board and CU/PU board
Make sure the 45, 46, 47-pin FFC is
connected to the PDLIF connector
on the SU board properly.
Make sure the 4, 5, 6-pin FFC is
connected to the MFPIF connector
on the CU/PU board properly.
Check whether the cable connector
is half-connected or tilted.
Connect the cable
properly.
Check item Checking method Action in case of NG
FFC connecting SU board to
OPE board
Check for broken wires using a
tester.
Check visually whether the sheath
peels.
Replace the cable with
a good cable.
(1-1-3) Checking power supplies
AC power supplied to the
printer
Check the supplied voltage from
the AC power source.
Supply AC power.
5V power supplied to SU
board
Check the 5V power at 3, 4pin of
the POWER connector on the SU
board.
Replace the low-voltage
power supply.
3.3V power supplied to OPE
board
Check the 3.3V power at 14pin of
the CN1 connector on the OPE
board.
Replace the SU board.
(1-1-4) Checking for short circuit of power supply
5V and 24V power supplied to
SU board
Check for a short circuit using
the POWER connector on the SU
board.
7, 8pin: 24V
3, 4pin: 5V
5, 6pin: 0VL
9, 10pin: 0VP
If there is a short circuit, locate it.
Disconnect the cables from the
SU board one by one to locate
the short circuit.
Replace the short-
circuited component.
(1-1-5) Checking LSI operation
I/F signal from SU board to
OPE board
Check whether signals are output
to the OPE connector on the SU
board.
9pin: Transmission data (sent
from the SU board)
11pin: Clock
13pin: Enabling
15pin: Reset
Signals should be always output
under normal conditions.
Replace the SU board.

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Oki MC362w Specifications

General IconGeneral
Duplex printingYes
Print technologyLED
Time to first page (black, normal)8.5 s
Time to first page (color, normal)9 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Print speed (color, normal quality, A4/US Letter)23 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
Time to first copy (black, normal)12 s
Time to first copy (color, normal)14 s
Copy speed (black, normal quality, A4)25 cpm
Copy speed (color, normal quality, A4)23 cpm
Scan driversTWAIN
Scanner typeFlatbed & ADF scanner
Input color depth48 bit
Output color depth24 bit
Scan speed (black)2 ppm
Scan speed (color)3 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF
Optical scanning resolution1200 x 1200 DPI
FaxingMono faxing
Fax memory4 MB
Modem speed33.6 Kbit/s
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle45000 pages per month
Recommended duty cycle3000 - 5000 pages per month
Number of print cartridges4
Page description languagesEpson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory768 MB
Sound pressure level (copying)55.5 dB
Sound pressure level (printing)54 dB
Sound pressure level (quiet mode)37 dB
Paper input typePaper tray
Total input capacity350 sheets
Total output capacity150 sheets
Maximum input capacity880 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Envelopes sizes9, 10, C5, DL
Maximum print size216 x 356 mm
Duplex media weight64 - 176 g/m²
Paper tray media typesPhoto paper, Plain paper
Paper tray media weight64 - 220 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
DisplayLCD
Product colorGray
Display resolution320 x 128 pixels
Market positioningBusiness
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print
Supported network protocols (IPv6)TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfacesEthernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity1
Power consumption (off)0.5 W
Power consumption (standby)1.5 W
Power consumption (PowerSave)20 W
Power consumption (average operating)570 W
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth509 mm
Width427 mm
Height444 mm

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