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Oki MC362w Maintenance Manual

Oki MC362w
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44952001TH Rev.2
7-70
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
(6-3) Jam occurs in the middle of paper running path.
Check item Checking method Action in case of NG
(6-3-1) Motor operation check
Paper feed motor
driver, belt motor
driver and ID motor
Confirm that the paper feed motor, belt
motor and ID motor work normally by
using the Motor & Clutch Test of the self-
diagnostic mode.
Check if any load exists or not.
Replace: the CU/PU
board; the feed motor,
the belt motor and the
image drum motor; or
the image drum unit
and the belt unit.
If any attempt of using
new ID unit or new belt
unit as a trial is going
to be made, be sure
to use the System
Maintenance Menu
FUSE KEEP MODE.
Paper feed motor,
belt motor
Pull out the CU/PU board BELT connector
, and check the following at the side of the
connector:
Several M
between Pin 1 and frame
ground
Several M between Pin 2 and frame
ground
Several M between Pin 3 and frame
ground
Several M between Pin 4 and frame
ground
Pull out the CU/PU board HOP connector
, and check the following at the side of the
connector:
Several M
between pin-1 – FG
Several M between pin-2 – FG
Several M between pin-3 – FG
Several M between pin-4 – FG
Replace the CU/PU
board
(6-4) Jam occurs immediately after paper has reached the fuser.
Check item Checking method Action in case of NG
(6-4-1) Motor operation check
Fuser motor Confirm that the fuser motor works normally
by using the Motor & Clutch Test of the self-
diagnostic mode.
Check if any load exists or not.
Replace the CU/PU
board.
Replace the fuser
motor.
Replace the fuser unit.
If any attempt of
using new fuser unit
as a trial is going to
be made, be sure
to use the System
Maintenance Menu
FUSE KEEP MODE.
(6-4-2) Temperature control of the roller rotation speed
Heat roller detected
temperature
Check the detected temperature of the heat
roller using the self-diagnostic mode. Is
abnormally high temperature or abnormally
temperaturedetected?
Replace the fuser unit
and the CU/PU board.
f any attempt of
using new fuser unit
as a trial is going to
be made, be sure
to use the System
Maintenance Menu
FUSE KEEP MODE.
(6-4-3) Check the installation condition of fuser unit
Fuser unit Check that the fuser unit is installed
normally.
(Is it pushed in down to the bottom-most
point?)
Install the fuser unit
correctly in a printer.

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Oki MC362w Specifications

General IconGeneral
Duplex printingYes
Print technologyLED
Time to first page (black, normal)8.5 s
Time to first page (color, normal)9 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Print speed (color, normal quality, A4/US Letter)23 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
Time to first copy (black, normal)12 s
Time to first copy (color, normal)14 s
Copy speed (black, normal quality, A4)25 cpm
Copy speed (color, normal quality, A4)23 cpm
Scan driversTWAIN
Scanner typeFlatbed & ADF scanner
Input color depth48 bit
Output color depth24 bit
Scan speed (black)2 ppm
Scan speed (color)3 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF
Optical scanning resolution1200 x 1200 DPI
FaxingMono faxing
Fax memory4 MB
Modem speed33.6 Kbit/s
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle45000 pages per month
Recommended duty cycle3000 - 5000 pages per month
Number of print cartridges4
Page description languagesEpson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory768 MB
Sound pressure level (copying)55.5 dB
Sound pressure level (printing)54 dB
Sound pressure level (quiet mode)37 dB
Paper input typePaper tray
Total input capacity350 sheets
Total output capacity150 sheets
Maximum input capacity880 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Envelopes sizes9, 10, C5, DL
Maximum print size216 x 356 mm
Duplex media weight64 - 176 g/m²
Paper tray media typesPhoto paper, Plain paper
Paper tray media weight64 - 220 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
DisplayLCD
Product colorGray
Display resolution320 x 128 pixels
Market positioningBusiness
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print
Supported network protocols (IPv6)TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfacesEthernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity1
Power consumption (off)0.5 W
Power consumption (standby)1.5 W
Power consumption (PowerSave)20 W
Power consumption (average operating)570 W
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth509 mm
Width427 mm
Height444 mm

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