Oki MC362w Maintenance Manual

44952001TH Rev.2
7-81
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
7.5.6 (1) Color is faint and fades across pages (see Fig. 7-2 A).
(1-1) Color is faint and fades.
Check item Checking method Action in case of NG
(1-1-1) Toner
Remaining toner
amount
Check the operator panel if it displays
“Prepare to replace the toner cartridge” or
“Replace the toner cartridge.”
Replace any
applicable toner
cartridge with a new
toner cartridge.
Tape at the toner
cartridge opening
Check to make sure that the tape is
removed from each toner cartridge opening.
Move the toner
cartridge lever to the
closed position and
remove any applicable
tape from the opening.
(1-1-2) LED head
LED head lens Check the LED head lens if its surface is
dirty with toner or paper dust.
Clean them with soft
tissue paper.
LED head attaching
state
Check the LED head if it is properly set into
the LED head holder. Check the tension
spring on the both sides if they are set
properly.
Correct them so that
they are properly set.
(1-1-3) Print media
Media type Check if the media used for printing is
especially thick.
Use standard paper.
(1-1-4) High-voltage terminal
ID unit terminal Visually check each ID unit high-voltage
terminal if it contacts the contact assembly
properly. (See Fig. 7-3.)
Replace any applicable
ID unit or correct any
applicable high-voltage
terminal. When using
a new ID unit as a try,
select FUSE KEEP
MODE of the system
maintenance menu.
Check item Checking method Action in case of NG
(1-1-5) ID unit installation state
ID unit down position
(transfer error)
Take out and insert each ID unit by hand
to check that there is no abnormal load
and it goes down to normal down position.
If the top end of a sheet of paper inserted
between the drum and the belt is bent
easily, it means improper installation state.
Check the U-groove of
the side plate for any
abnormality. If it is not
repairable, replace the
unit.

Oki MC362w Specifications

General

Duplex printing	Yes
Print technology	LED
Time to first page (black, normal)	8.5 s
Time to first page (color, normal)	9 s
Print speed (black, normal quality, A4/US Letter)	25 ppm
Print speed (color, normal quality, A4/US Letter)	23 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	99 copies
Time to first copy (black, normal)	12 s
Time to first copy (color, normal)	14 s
Copy speed (black, normal quality, A4)	25 cpm
Copy speed (color, normal quality, A4)	23 cpm
Scan drivers	TWAIN
Scanner type	Flatbed & ADF scanner
Input color depth	48 bit
Output color depth	24 bit
Scan speed (black)	2 ppm
Scan speed (color)	3 ppm
Image formats supported	JPG, TIF
Document formats supported	PDF
Optical scanning resolution	1200 x 1200 DPI
Faxing	Mono faxing
Fax memory	4 MB
Modem speed	33.6 Kbit/s
Fax transmission speed	3 sec/page
Digital sender	-
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	45000 pages per month
Recommended duty cycle	3000 - 5000 pages per month
Number of print cartridges	4
Page description languages	Epson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory	768 MB
Sound pressure level (copying)	55.5 dB
Sound pressure level (printing)	54 dB
Sound pressure level (quiet mode)	37 dB
Paper input type	Paper tray
Total input capacity	350 sheets
Total output capacity	150 sheets
Maximum input capacity	880 sheets
Multi-Purpose tray input capacity	100 sheets
Auto document feeder (ADF) input capacity	50 sheets
Envelopes sizes	9, 10, C5, DL
Maximum print size	216 x 356 mm
Duplex media weight	64 - 176 g/m²
Paper tray media types	Photo paper, Plain paper
Paper tray media weight	64 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Gray
Display resolution	320 x 128 pixels
Market positioning	Business
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Security algorithms	802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates	10, 100 Mbit/s
Mobile printing technologies	Apple AirPrint, Google Cloud Print
Supported network protocols (IPv6)	TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	1
Power consumption (off)	0.5 W
Power consumption (standby)	1.5 W
Power consumption (PowerSave)	20 W
Power consumption (average operating)	570 W
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supported	Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	509 mm
Width	427 mm
Height	444 mm