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Oki MC362w Maintenance Manual

Oki MC362w
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44952001TH Rev.2
7-75
Oki Data CONFIDENTIAL
7. TROUBLESHOOTING PROCEDURES
7.5.5. (11) Fuser unit error (error 170 to 177)
(11-1) Error occurs immediately after the power is turned on.
Check item Checking method Action in case of NG
(11-1-1) Thermistor is defective Note)
Upper thermistor,
lower thermistor,
frame thermistor
Check the respective thermistors if they are
shorted or opened internally.
Check the resistance value at the connector
pins in the bottom of the fuser unit.
(Refer to section 8.1 Resistance check (fuser
unit).)
Replace the fuser unit.
If any attempt of
using new fuser unit
as a trial is going to
be made, be sure
to use the System
Maintenance Menu
FUSE KEEP MODE.
Installed condition of
fuser unit.
Check if the fuser nit is pressed in until the
connector in the bottom of the fuser unit is
surely connected.
Re-set the fuser unit.
Note! Service calls 171 error and 171 error can occur when the printer temperature
is below 0
. Turn on the power again after the printer temperature has
increased.
(11-2) Error occurs approx. 1 minute after the power is turned on.
Check item Checking method Action in case of NG
(11-2-1) Temperature increase of fuser unit
Thermostat, halogen
lamp
Heater of the fuser unit is controlled of its
temperature. Check if the fuser unit gets hot
or not by touching it with hands.
If the fuser unit temperature does not
increase and remains cold, check that the
resistance between pin-1 and pin-2, and
that in between pin-3 and pin-4 of the two
connectors is in the range of several ohms
to several ten ohms respectively. (Refer to
section 8.1 Resistance value (fuser unit).)
Replace the fuser unit.
If any attempt of
using new fuser unit
as a trial is going to
be made, be sure
to use the System
Maintenance Menu
FUSE KEEP MODE.
Check item Checking method Action in case of NG
(11-2-2) Temperature increase of fuser unit
Installation position
of the upper
thermistor
Check if the upper thermistor is installed in
the far position from the specified position
or not causing detection of the lower
temperature than the actual temperature of
fuser unit.
Remove the heater cover, and check
warpage of sensor by visual inspection.
Replace the fuser unit.
If any attempt of
using new fuser unit
as a trial is going to
be made, be sure
to use the System
Maintenance Menu
FUSE KEEP MODE.
Installation position
of the lower
thermistor
The lower thermister must be installed
while contacting with the fuser unit. Check
if the lower thermister is installed in the far
position from the specified position or not
causing detection of the lower temperature
than the actual temperature of fuser unit.
Replace the fuser unit.
If any attempt of
using new fuser unit
as a trial is going to
be made, be sure
to use the System
Maintenance Menu
FUSE KEEP MODE.
(11-2-3) AC power input to the halogen lamp
AC power voltage
from the low voltage
power supply
Check if the AC voltage for heater is
normally supplied or not.
Power supply CN2 connector
, between
pin-1 and pin-2, and between pin-3 and pin-4.
Replace the low
voltage power supply.
Heater ON signal
that is output from
CU/PU to the low
voltage power supply
Check that the heater ON signal goes active
at the warming up timing, or not.
"L"activewhileON.
CU/PU board POWER connector
pins 14
and 15
Replace the CU/PU
board.

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Oki MC362w Specifications

General IconGeneral
Duplex printingYes
Print technologyLED
Time to first page (black, normal)8.5 s
Time to first page (color, normal)9 s
Print speed (black, normal quality, A4/US Letter)25 ppm
Print speed (color, normal quality, A4/US Letter)23 ppm
Copier resize25 - 400 %
Maximum copy resolution600 x 600 DPI
Maximum number of copies99 copies
Time to first copy (black, normal)12 s
Time to first copy (color, normal)14 s
Copy speed (black, normal quality, A4)25 cpm
Copy speed (color, normal quality, A4)23 cpm
Scan driversTWAIN
Scanner typeFlatbed & ADF scanner
Input color depth48 bit
Output color depth24 bit
Scan speed (black)2 ppm
Scan speed (color)3 ppm
Image formats supportedJPG, TIF
Document formats supportedPDF
Optical scanning resolution1200 x 1200 DPI
FaxingMono faxing
Fax memory4 MB
Modem speed33.6 Kbit/s
Fax transmission speed3 sec/page
Digital sender-
Printing colorsBlack, Cyan, Magenta, Yellow
Maximum duty cycle45000 pages per month
Recommended duty cycle3000 - 5000 pages per month
Number of print cartridges4
Page description languagesEpson FX, IBM ProPrinter, PCL 5c, PCL 6, PostScript 3
Maximum internal memory768 MB
Sound pressure level (copying)55.5 dB
Sound pressure level (printing)54 dB
Sound pressure level (quiet mode)37 dB
Paper input typePaper tray
Total input capacity350 sheets
Total output capacity150 sheets
Maximum input capacity880 sheets
Multi-Purpose tray input capacity100 sheets
Auto document feeder (ADF) input capacity50 sheets
Envelopes sizes9, 10, C5, DL
Maximum print size216 x 356 mm
Duplex media weight64 - 176 g/m²
Paper tray media typesPhoto paper, Plain paper
Paper tray media weight64 - 220 g/m²
ISO A-series sizes (A0...A9)A4, A5, A6
ISO B-series sizes (B0...B9)B5
Maximum ISO A-series paper sizeA4
DisplayLCD
Product colorGray
Display resolution320 x 128 pixels
Market positioningBusiness
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology10/100Base-T(X)
Security algorithms802.1x RADIUS, WEP, WPA, WPA-TKIP, WPA2-AES, WPS, WPS-PBC, WPS-PIN
Ethernet LAN data rates10, 100 Mbit/s
Mobile printing technologiesApple AirPrint, Google Cloud Print
Supported network protocols (IPv6)TCP/IPv4&v6, SMTP, POP3, HTTP, SNMPv1&v3, DHCP, DNS, LPR, Port9100, BOOTP, ARP, FTP, CIFS, LDAP, SLP, Bonjour, NetWare, EtherTalk, NetBEUI, LLTD
Standard interfacesEthernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity1
Power consumption (off)0.5 W
Power consumption (standby)1.5 W
Power consumption (PowerSave)20 W
Power consumption (average operating)570 W
Mac operating systems supportedMac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supportedWindows Server 2003, Windows Server 2008, Windows Server 2008 R2
Windows operating systems supportedWindows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Sustainability certificatesENERGY STAR
Weight and Dimensions IconWeight and Dimensions
Depth509 mm
Width427 mm
Height444 mm

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