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Panasonic KX-NCP500 User Manual

Panasonic KX-NCP500
282 pages
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Table of Contents
1
Operation ................................................................................................17
1.1 Before Operating the Telephones .................................................................................18
1.1.1 Before Operating the Telephones ..................................................................................18
1.2 Making Calls ....................................................................................................................26
1.2.1 Basic Calling ...................................................................................................................26
1.2.2 Easy Dialling ...................................................................................................................31
1.2.3 Redial .............................................................................................................................35
1.2.4 When the Dialled Line is Busy or There is No Answer ...................................................36
1.2.5 Accessing the ISDN Service (ISDN Service Access) .....................................................44
1.2.6 Alternating the Calling Method (Alternate Calling—Ring/Voice) ....................................45
1.2.7 Calling without Restrictions ............................................................................................46
1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access
[DISA]) ............................................................................................................................47
1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote
Setting) ...........................................................................................................................50
1.3 Receiving Calls ................................................................................................................51
1.3.1 Answering Calls ..............................................................................................................51
1.3.2 Answering Hands-free (Hands-free Answerback) ..........................................................52
1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup) ......................................53
1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station
[TAFAS]) .........................................................................................................................55
1.3.5 Using the ANSWER/RELEASE Button ..........................................................................56
1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID]) ....................58
1.4 During a Conversation ....................................................................................................59
1.4.1 Transferring a Call (Call Transfer) ..................................................................................59
1.4.2 Holding a Call .................................................................................................................65
1.4.3 Talking to Two Parties Alternately (Call Splitting) ..........................................................70
1.4.4 Answering Call Waiting ..................................................................................................72
1.4.5 Multiple Party Conversation ...........................................................................................77
1.4.6 Mute ...............................................................................................................................86
1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor) .............................87
1.4.8 Using the Headset (Headset Operation) ........................................................................88
1.5 Using a PDN/SDN Button ...............................................................................................90
1.5.1 Primary Directory Number (PDN)/Secondary Directory Number (SDN)
Extension ........................................................................................................................90
1.6 Before Leaving Your Desk .............................................................................................94
1.6.1 Forwarding Calls ............................................................................................................94
1.6.2 Using Voice Messaging (Built-in Simplified Voice Message [SVM]) ............................102
1.6.3 Showing a Message on the Caller’s Telephone Display (Absent Message) ................113
1.6.4 Preventing Other People from Using Your Telephone (Extension Dial Lock) ..............115
1.7 Making/Answering an Announcement ........................................................................117
1.7.1 Paging ..........................................................................................................................117
1.7.2 Answering/Denying a Paging Announcement ..............................................................119
1.7.3 Making a Conference Group Call .................................................................................120
1.8 Setting the Telephone According to Your Needs ......................................................127
1.8.1 Setting the Alarm (Timed Reminder) ............................................................................127
1.8.2 Refusing Incoming Calls (Do Not Disturb [DND]) .........................................................129
1.8.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper
OHCA) ..........................................................................................................................133
1.8.4 Displaying Your Telephone Number on the Called Party and Caller’s Telephone (Calling/
Connected Line Identification Presentation [CLIP/COLP]) ...........................................134
User Manual 13
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Panasonic KX-NCP500 Specifications

General IconGeneral
VoIP SupportYes
Operating SystemProprietary
TypeHybrid IP-PBX
VoIP CodecsG.711, G.729A
ProtocolsSIP, H.323
Operating Temperature0°C to 40°C
Analog ExtensionsYes
IP ExtensionsYes
Power SupplyAC 100-240 V, 50/60 Hz
SIP TrunksYes
Wireless (DECT) ExtensionsYes, with optional module
Weight4.0 kg
Humidity20% to 80% (non-condensing)

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